Question

Can't create new zap steps, stuck on "To Continue, Finish Required Fields"

  • 30 September 2020
  • 9 replies
  • 288 views

Userlevel 1

This is happening on both existing zaps and new ones -- what’s going on? Anyone experience this before?

 

 


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9 replies

Also having this same issue.

Userlevel 7
Badge +14

Troubleshooting Tips

  1. Try refreshing the browser.
  2. Make sure your browser is updated to the newest version.
  3. Try a different browser.
  4. Try a browser in private mode.

Troubleshooting Tips

  1. Try refreshing the browser.
  2. Make sure your browser is updated to the newest version.
  3. Try a different browser.
  4. Try a browser in private mode.

Tried all those steps, no luck :(

Userlevel 7
Badge +14

I was able to replicate the issue.

I suggest submitting a support ticket to Zapier here: https://zapier.com/app/get-help

Try cloning the Zap

What app is being used in the Zap step?

It actually happens with any app I try, not just a single app. I just tried creating a new zap and randomly picked google sheets. Can’t get past this step:

 

 

Userlevel 7
Badge +14

I was able to get to the next section in the trigger step by go back to the Zaps page, then edit the Zap again.

I was able to get to the next section in the trigger step by go back to the Zaps page, then edit the Zap again.

OK that worked! Had to do it a few times, but it ended up working. Sounds like some sort of a bug?

Userlevel 7
Badge +14

If you keep encountering this issue, then I suggest submitting a support ticket to Zapier: https://zapier.com/app/get-help

Userlevel 1

Hey Troy -- I did the same thing and was able to get to the next step, but then I can’t actually get any data to run through that step, it comes out with no inputs or outputs. I contacted Zapier support and they said they’d get a fix live today.