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The zapier was normally accessing my mysql database but today it stopped working for no reason, I've already tested the remote connection with the workbench software and it's working normally, when I try to connect the database through zapier the message appears in the attachment. My hosting is hostgator and remote access is guaranteed in the control panel

Hi @Correta Engenharia 

If you need help you can open a ticket with Zapier Support: https://zapier.com/app/get-help

Make sure to check the available help articles for MySQL: https://zapier.com/apps/mysql/help

Same problem here. Working with Hostgator. Has Zapier said anything?

Just got this from Hostgator but I’m betting this has to do with Zapier refusing:

 

sure, checking on that. I see that the IP address which you have given was blacklisted because of too many failed connections. I will whitelist the IP address for you. please give me 3-4 minutes on this.

It looks like it is on Zapier’s side. I have submitted a ticket.

Hi @Correta Engenharia 

If you need help you can open a ticket with Zapier Support: https://zapier.com/app/get-help

Make sure to check the available help articles for MySQL: https://zapier.com/apps/mysql/help

Hi Troy, I submitted a ticket to support yesterday but still haven't got a response.

@Correta Engenharia 

Please check your spam/junk folders and/or try searching your entire email inbox for “@zapier.com” to make sure you didn’t miss a response from Zapier Support.

Thanks for reaching out, @Correta Engenharia and @wshankmo! I can see you’ve both opened tickets and are currently working with our support team to review this. Thanks in advance for your patience while our team digs into this for you. 

@Correta Engenharia Just to let you know, I have had success in going into the Errored Zaps and running them one at a time. I know this isn’t helpful if you have 100s but it has gotten me moving forward as it is being investigated.

@Correta Engenharia Just curious - who is your hosting provider?

My hosting is hostgator

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