Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

We hit an error adding your new account

authentication failed: request to https://onz.app/wc-zapier-auth/v1/authenticate failed, reason: read ECONNRESET

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information

IM having the above issue, does any abody can help us?

Hi @Azri445 

TIP: Try using a different browser or a new private browser to make the app connection: https://zapier.com/app/connections

Just wanted to jump in here for anyone also running into this error to note that this is a known error relating to connecting to WooCommerce accounts specifically.

As noted on WooCommerce’s documentation, there a few reasons this error typically occurs:

  • If you are using GoDaddy Managed WordPress/WooCommerce Hosting
  • Your web host or web server has some kind of firewall or security appliance that is preventing the authentication request from completing.
  • An HTTPS/SSL configuration issue exists. Review the SSL Check Failing information to potentially resolve this issue.


You can read more about this and the steps to troubleshoot this error here: WooCommerce > Authentication Errors :)

Terms & Conditions