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Question

Can I use GetResponse tags in a Zap path?

  • 3 July 2023
  • 1 reply
  • 18 views
I
Userlevel 1

I want to base a zap path based on a tag result.  Can GR tags be used?

Simple test check: When I ‘Find a contact in GetResponse’ many fields show but no field called tags.

Yet when I create a more complex Zap and include a Path rule.  I can select ‘Only continue if’ and Tags is shown as an option to work with, but still there is no data showing.  The contact definitely has two tags on that list.

I would appreciate any direction on whether it is possible to use tags.

Thanks

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

ken.a
Userlevel 7
Badge +6

Hi there @Inspiron,

Welcome to the Community! 🎉

I looked at the screenshot, and it seems like the contact you’re trying to find using the “Find Contact” action doesn’t have any tags. To test, could you please try typing a static value on the “Email” field in the “Find Contact” step, and ensure that the contact you’re trying to pull have tags on your GetResponse app?

Please keep us posted! 😊

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