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Hi,

I have set up a Zap to post new photo's to Facebook. In the description field for the photo I would like to @mention my Facebook page. Using @[page-name] doesn't work. Is there a way to create a mention from the description field?

@pietjeprecies Try mentioning with the user ID instead in this format @>user_id]

Replace user_id with the actual user ID.

I tried, but it doens't work unfortunately. It will show up on Facebook as plain text, e.g.: @12354609076865

@pietjeprecies Did you include the brackets?

Yes, I tried with brackets, with { and } and every possible combination. I even tried posting to apps like Buffer instead of Facebook directly, but it doesn't seem to work in any way.

Well, you probably need to check out their API documentation to find out if you’re hitting into a limitation.

https://developers.facebook.com/docs/pages/mentions/

  • In the Settings of your Page, you must have allowed Others Tagging this Page.
  • A Page can only mention a person if the person commented on a Page post or if the person created the Page post.
  • If your app is in Development mode, you must be an admin or a developer of the app and use Pages of which you are an admin. All Pages (both to make the API call, and to be used in a mention)
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