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Hello, 

 

I have many married contacts to whom I need to send important information over SMS. 

 

My question is this: can I configure Zapier to send a text to every phone number I have on file for my contacts. In other words- can I send a text to multiple phone numbers. 

 

Occasionally, one or more phone numbers on file for my contacts is not available for sending- either it is an internal phone number or incomplete, entered incorrectly or something else. If one of the phone numbers can not be reached, would zapier still send SMS to the remaining, valid numbers?  

Hi @Fales 

Depends on which app you are using to send the SMS and how that app handles errors for the request to send an SMS.

Check out the available Zap app integrations for Phone & SMS: https://zapier.com/apps/categories/phone

I am using ring central

@Fales

RingCentral has this action available:

 

May advice would be to configure a Zap and test to determine how it will handle the different use cases you’d described.

NOTE: You want to configure your Zaps with logic that will avoid/prevent errors, since too many errors could cause the Zaps to auto turn OFF.

 

Understand Zap statuses

 

Zaps can exist in three states:

  • On: Zaps actively check for new data when they are turned on, and perform the action(s) when triggered. A Zap only registers data that has come in since the Zap was turned on. Any data that comes in while a Zap is turned off will not be registered when the Zap is turned on again.
  • Off: Zaps that are turned off do not actively check for new data or perform actions. Zapier automatically turns your Zaps off for you in three situations:
    • You lose access to a paid feature the Zap uses (e.g., multi-step Zaps or premium apps) due to a trial expiration or plan downgrade.
    • Multiple errors occur each time the Zap tries to run. An email notification will be sent if a Zap is turned off due to errors.
    • You make a change to a trigger or action of the Zap. You will need to turn the Zap back on once you are done editing it.
  • Draft: Draft Zaps lack certain required data (e.g., an action step) and cannot be turned on until they are fully set up.
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