I am trying to populate as many of these jira fields as possible. Color, Size, Add-on, Window Options, Locks etc… pic of jira ticket below.
I am using line items from shopify. Is there a way to extract the data I need from line items to populate into my jira ticket? Or is this strictly field to field mapping?
My current Zap
When a new order comes into shopify it creates a new ticket in jira
Best answer by Troy Tessalone
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+14
Hi
Good question.
For the standardized dropdown fields, each field expects the smaller value for each option shown in the dropdown.
That means you may have to do data translation in order to set the expected values.
Can you show screenshots of those field dropdown options?
Thank you for the reply!!!
+14
We need to see screenshots of those dropdown field options from the Zap Editor.
There is nothing in the fields. There is nothing that maps from shopify to populate. I wanted to extract from the line items shopify field ( I can pull most of that data from that field)
+14
We need to see screenshots of those dropdown field options from the Zap Editor.
Sorry, I did take screeenshots from the editor and it said they were empty but I did find what you asked for :) Sorry!!
+14
As an example of what I mean by having to translate values…
For Color:
Okay, thank you for the help.
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