I am trying to populate as many of these jira fields as possible. Color, Size, Add-on, Window Options, Locks etc… pic of jira ticket below.
I am using line items from shopify. Is there a way to extract the data I need from line items to populate into my jira ticket? Or is this strictly field to field mapping?
My current Zap
When a new order comes into shopify it creates a new ticket in jira
Best answer by Troy Tessalone
As an example of what I mean by having to translate values…
For Color:
+14Hi
Good question.
For the standardized dropdown fields, each field expects the smaller value for each option shown in the dropdown.
That means you may have to do data translation in order to set the expected values.
Can you show screenshots of those field dropdown options?
+14We need to see screenshots of those dropdown field options from the Zap Editor.
There is nothing in the fields. There is nothing that maps from shopify to populate. I wanted to extract from the line items shopify field ( I can pull most of that data from that field)
+14We need to see screenshots of those dropdown field options from the Zap Editor.
Sorry, I did take screeenshots from the editor and it said they were empty but I did find what you asked for :) Sorry!!
+14As an example of what I mean by having to translate values…
For Color:
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