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I have a Zap that sends data from Tidio Bot > Google Sheets > Slack.

The zap creates a new row in a google sheet. The columns are as such:

  • Lead Type
  • Name
  • Phone
  • Email

After which the Zap posts the same information as a single message in a private Slack channel.

 

Slack users then reply to the message as a thread.

 

Is it possible to have Zapier to post any replies that are made by users to the original message in a new column of the corresponding row?

 

Hey there, @hippopotamuschicken (love the username 🦛🐔)!

Thanks for reaching out! I did some digging and unfortunately triggering off a thread isn’t supported at the moment. 😔 You can check out a similar question here:

I went ahead and added your vote to that feature request! This way you’ll be emailed if and when this gets implemented. 🙂 If you’d like notifications in the Community as well, I might recommend subscribing to that topic. We’ll post there with any updates as we have them.

Sorry to not have better news. Thanks again and welcome to the Community! 

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