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Question

Can I have an email sent in Gorgias for a status change in Monday?

  • November 19, 2024
  • 3 replies
  • 54 views
A

Is it possible to have a status change on a Monday board lead to an email sent in Gorgias? 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

ken.a
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  • ken.aZapier Staff
  • Zapier Staff
  • November 20, 2024

Hi ​@Al K MC,

Welcome to the Community! 🎉

I’m not really familiar with Gorgias. However, have you tried using the Create Ticket action in Gorgias? If so, does it send an email? If it does you can setup your Zap like this:

  1. Trigger: monday.com - Specific Column Value Changed in Board
  2. Action: Gorgias - Create Ticket

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!

A
  • Al K MCBeginner
  • Author
  • Beginner
  • November 20, 2024

Thanks ​@ken.a  I’m new to Zapier and have not tested that yet but I’ll give it a shot. Thanks! 

JammerS
Forum|alt.badge.img+6
  • JammerSZapier Staff
  • Zapier Staff
  • November 21, 2024

Hi ​@Al K MC,
 

Please keep us on the loop so we can troubleshoot further if needed. Thank you.

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