Hi, I would like to purchase additional tasks and continue on the same plan. It's possible?
Can I buy additional tasks without changing my plan?
Best answer by Danvers
Hi
If you upgrade and then downgrade again, your Zapier account will be credited based on the amount of time left on the plan when you downgrade it. Here’s an example from the help guide above:
- If you pay $61.25 monthly and downgrade your plan with 15 days left in a 30 day month, Zapier credits your account $30.63.
- If you select a new $24.99 monthly plan, Zapier uses $24.99 of that credit so you pay nothing at that time. A credit of $5.64 remains on your account.
- The next month, Zapier applies the remaining credit, so you pay $19.38.
- The third month, there is no credit left, so you’re charged full price.
I know that this example looks at monthly billing, but the principles are the same: if you upgrade and then downgrade, any difference in the plan is added as credit to your account and is therefore taken off of your next bill. If you do upgrade and then downgrade you will be restarting your annual plan, your renewal date will change.
I hope that covers your questions, if you’d like some more details the best thing to do would be to contact the support team using the Get Help form. Here in the Community, we can talk in general terms, but someone from the Support Team will be able to look at your account to give you information that’s specific to your circumstances.
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