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call center on monday crm

  • November 21, 2024
  • 1 reply
  • 26 views

hello,

is there possible to use zapier integration with monday crm for inbound and outbound calls?

thank you

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1 reply

  • Zapier Staff
  • 5 replies
  • November 21, 2024

Zapier does integrate with Monday.com, and the list of available actions and triggers can be found here: https://zapier.com/apps/monday/integrations#triggers-and-actions

Your Zap would need at least 1 trigger and 1 action, but as an example, Monday can trigger when a new record is created and then record that information in another app, or you can have the Zap trigger off of one app to create a new record in your Monday.com account. Either way, you would need at least one other app to to be the other part of the Zap. 

This document is a nice introduction to building your first Zap as well: https://zapier.com/help/create/basics/create-zaps