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Calendly Cancellations with Google Sheets


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Hi everyone, I want to setup a trigger so that when a calendly event is rescheduled or cancelled, it automaticaly updates the google sheets row of cancelled to “TRUE”. I have been trying to reference the row through the UUID (unique event id created by calendly) but I am not having any success with it. Has anyone done this before? Thanks!

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Best answer by Troy Tessalone 2 March 2022, 01:18

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Userlevel 7
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Hi @dershea 

Please post screenshots with how your Zap steps are configured for us to have context, thanks.

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Thank you, I have 3 steps to it

 

 

 

Step 2 isn’t working, it is not finding any info from the database.

 

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And my database

 

 

Userlevel 7
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@dershea 

You need to map a variable using the ‘custom’ option from the Zap trigger step to this field instead of using a static value.

Check this help article: https://zapier.com/help/create/basics/set-up-your-zap-action#set-up-your-action

 

 

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Which field exactly are you referring to that I should change in screenshots I sent? I tried to change the “Lookup Value” in Step 2 but there is no option for a custom field.

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Userlevel 7
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@dershea 

Your Zap step 2 config should look like this:

 

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It already does

 

 

Userlevel 7
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@dershea 

Have you reviewed the available help articles for using GSheets in a Zap?

https://zapier.com/apps/google-sheets/help

 

In particular this one: https://zapier.com/help/doc/google-sheets-error-writing

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Yes, I am doing all of the things mentioned in this article you sent.

Userlevel 7
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@dershea 

Can you share screenshots with how Step 3 is configured?

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Sure, here is all of step 2 above and then Step 3 below. I already have another Zap that adds new calendly entries to a new row so there are no issues with the permissions.
 

 

 

 

Userlevel 7
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@dershea 

This mapped variable needs to be a number

 

Use this variable

 

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Thank you Troy, Here is what happens when I test this:

 

 

Userlevel 7
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@dershea 

For Step 3 in the Zap, for the Row field, you need to make sure this variable is mapped from Step 2.

 

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I don’t understand, what exactly do I need to change in order to do this?

Userlevel 7
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@dershea

You Zap Step 3, should look like this:

 

Please reference this GSheet help article: https://zapier.com/help/doc/finding-and-updating-rows-in-google-sheets

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Thanks, I will try this.

 

 

Userlevel 7
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@dershea 

Did you successfully test Zap Step 2?

This shows an example value of “Value in column G”, but the Zap expects as numerical value.