We have had a problem with changes to checklists in Process Street not reflecting in Zapier. As a result, we can’t update our Zaps because the new fields aren’t reflected even given time, updated API, etc. This has been going on for WEEKS.
This is crippling us and over about six emails Support has only responded with idiotic guidance like “make sure you have an active checklist.” Three times.
I have sent videos and screenshots and they have stopped responding.
So, time for a new service. Who’s the best alternative to Zapier for task automation?
Best answer by steph.n
Hi there @JeremyA - Thanks for the message here. We’re glad you’ve contacted our Support team directly, that was the right path to take. Our team works diligently to process your requests and will get back to you as soon as possible.
As @Troy Tessalone mentioned, Process Street owns this integration, so while there maybe a bug reported to Zapier, it is ultimately up to the Process Street team to fix the problem. We work with our integration partners to encourage prioritization of Zapier integration fixes. Unfortunately, those don’t always align.
I hope this makes sense and we look forward to helping you soon!
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
Hi there @JeremyA - Thanks for the message here. We’re glad you’ve contacted our Support team directly, that was the right path to take. Our team works diligently to process your requests and will get back to you as soon as possible.
As @Troy Tessalone mentioned, Process Street owns this integration, so while there maybe a bug reported to Zapier, it is ultimately up to the Process Street team to fix the problem. We work with our integration partners to encourage prioritization of Zapier integration fixes. Unfortunately, those don’t always align.
I hope this makes sense and we look forward to helping you soon!
