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Hi community,

 

In the current zap I’m making, an AI summary is posted to a Slack channel, with the option for users to approve or reject the AI summary before it is posted elsewhere. 

 

In the decline path, what I would like to do is enable users to make an edit to the summary and reply in thread, so that this reply is used for future actions. However, I’m not sure what the best choice is for pausing the zap until a reply is made.

 

Thus far I have the following:

  1. Put in another Request approval action that users click once they’ve posted their edit. This is probably the easiest, but it would still be nice if there was an automatic thread listener or similar
  2. Just put in a big delay and tell users they have X minutes to make changes. A bit prone to issues if the user doesn’t respond in time
  3. Create a sub zap with another trigger. I’m not sure what, it seems like a lot of extra work just to add a bit of extra logic.

Option 1 will likely be ok, but I’m just surprised there aren’t more options for awaiting actions unless anyone knows of other ideas?

Hey ​@jgorilla,

I think you have already identified the options. I do think the 3rd option with two zaps will be good solution for this rather than have a time constraint for the Zap. Yes, it will take a bit more logic and can bit more technical.

Your trigger of automatic thread listener is not there directly but there can be a workaround. You can have New reaction added trigger( Please define the reaction unique to this workflow) so you can catch that. Once you have the reaction you can also find the thread messages using the Retrieve Thread messages action.

PS: If you still need any professional help and want to leverage AI agents and automations for your business, I can help as I am a Zapier Official Silver Solution Partner and you can contact me through my solution page here or just send a DM from my profile :)

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