Avoiding loops

Question

I created a Zap that looks for new/updated module entries in Zoho CRM and adds some more values in several fields of those entries. But the problem is that it generates a loop.

Trigger:
New/Updated Module Entry in Zoho CRM

1st Action:
Find Module Entry in Zoho CRM

2nd Action:
Formatter: Perfoming a math calculation

3rd Action:
Update (the same) Module Entry in Zoho CRM and add the math calculation to some fields.

The problem is that it always creates an updated entry and this results in a loop.

How can I avoid this and let the zap only run once or twice?

Thanks for help.

michael291 · Accepted Answer

I did solve the problem by doing the following procedure:

Trigger:
New/Updated Module Entry in Zoho CRM

Filter:
Only run zap if field “History” does not contain the value “updated”

1st Action:
Find Module Entry in Zoho CRM

2nd Action:
Formatter: Perfoming a math calculation

3rd Action:
Update (the same) Module Entry in Zoho CRM and add the math calculation to some fields.
This action adds also a value “updated” to the field “History” (which is added in the filter before the 1st action above)

Works perfectly now.

Liz_Roberts · Answer

Thanks for sharing how you solved this @michael291!

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