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Looking for some help on how to avoid duplicating contacts when pushing from Lawmatics to Clio Manage.  Anyone have an idea of how to do this?

Hi @sburkel 

You should be able to use this action to find or create a contact:

If the contact using the email address already exists, it will not create a new contact, however if doesn’t exist it will create a new contact.


That doesn’t seem to be working.

 

Here’s what I’ve done (because I need to understand every step of the logic… if I’m wrong on something, please tell me):

 

  1.  Matter converted in Lawmatics
  2. Find Contact in Clio
  3. Only continue if email from Lawmatics does not exactly match email from Clio
  4. Create Clio Contact

 

 


Hi @sburkel 

Perhaps you can post screenshots with how each of your Zap steps is configured for us to have better context, thanks.