New to zapier and wonder if anyone could help me figure out an automation.
As a recruitment business, we take a lot of incoming calls. We are a small business making it highly inefficient as most calls from job seekers just need an application form. Depending on the job they are applying for, we tell them where to go on the website and SMS them a link. I would like to automate this process.
We want a phone system with a multi-layer Auto Attendant. We want to send an SMS (via message media) to the candidate. The SMS that is sent will depend on the options that the candidate selects.
I have the SMS part covered as have an account with message media. If the call could be tagged dependant on what option they selected, or if it could populate a spreadsheet dependant on their selection, then we can automate the text messages.
I am aware that there is good integration with RingCentral but wondered if there are any other VoIP partners that might be able provide a working solution.
Any help would be appreciated.