Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hello.

Any time I save a message in slack (from any channel, private conversation or thread), I would like to automatically answer “I’ll get back to you soon” to that message in a thread, so the sender of the message knows I’ve read his message.

Is this possible to do with Zapier? 

Hi @tidyzilla 

Have you tried using this Zap trigger: Slack - New Saved Message

 

Yes, for the trigger I’m good. I indeed use that one. It’s for the action that don’t know how to do it (if possible). What confuses me is that there is an action to post a message in a specific slack channel, and another one to send a message in a private conversation. But what I need is to answer  to a message, no matter if it has been posted in a channel or private conversation.

Hi @tidyzilla 

Here’s what you can do to configure the Zap steps that will work for either Public/Private Slack Channels…

Use the “Send Channel Message” (this will work for Private Channels too)

Map the Channel ID from the Zap trigger step.

Map the TS (timestamp) from the Zap trigger step:

 

Thanks @Troy Tessalone. Just to be sure I understand it correctly, by doing this, it is supposed to work for:

  • For private and public channel
  • and also for private conversations (“Direct messages”) ?

By testing what you suggest, it seems to only work on private/public channels, but not private conversations.

@tidyzilla 

The proposed solution will only work for private/public channels, not DM.

Hey @tidyzilla I wanted to check in to see how you’re making out here! I wanted to add that if the “Saved Message” trigger was give you a Slack user ID, you might be able to set up a separate Zap (or Path, if you plan allows for it) to address the DM-focused part of your workflow. Does that come across for you in the trigger data?

If so, let’s keep working on this! If not, then I am afraid Troy’s response is correct in that a DM reply to a saved message won’t be possible. Let us know!

Reply


Terms & Conditions