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authentication failed: Unexpected end of JSON input on Pager Duty connection

  • 5 November 2020
  • 2 replies
  • 103 views

Today I received a message that my PagerDuty connection was expired and I need reconnect. When I try to do this I receive the following error.

 

 

This is strange, I don't even have an expire date on my API key.

 

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Best answer by ikbelkirasan 5 November 2020, 15:55

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2 replies

Userlevel 7
Badge +12

@Banking - Stone - Your API key might be disabled. Go to your API Keys page on PagerDuty and check if the key is enabled then try reconnecting your account on Zapier.

Userlevel 7
Badge +12

Hi @Banking - Stone - Just checking in to see if the solution above  was helpful to you? Let me know. Thanks!