Hello! Have you checked that the version of your plug-in is up-to-date?
Yes thanks so much Andy. Have done that but still not working.
Hey @McMasterful
Some more troubleshooting steps below - Can you try these, and get back to us?
Thanks so much Andy, I’ve done all that too.
I’ve just tried - literally for one final time and it is working!
I didn’t change anything.
Thanks so much!
Hello, i’ve the same problem in both of my website. Cannot figure out what’s the problem, could someone help me? Thanks
Hello I have the same problem how I resolve?
I got the same problem...
Hi! Same problem here.. Is there any news about it?
Edit:
I just saw my Zapier WP plugin has the latest version, but that version is 1.02. Maybe that is the problem. I’m now going to create a Woocommerce.com, connect that with my store and then I can probably update the Zapier plugin to version 2.x.
Edit:
It works! The problem was that I installed Zapier for Wordpress and not for Zapier for WooCommerce.
Hi @AlessandroTondi, @Anthony B. and @himattt! Have you tried the steps that @andywingrave outlined in his reply above:
If that doesn’t work then the best thing to do is to get in touch with the Zapier support team as they will be able to take a closer look at this with you. You can contact them using the Get help form: https://zapier.com/app/get-help
High five, @Naela! Great work getting to the bottom of that and thanks for letting us know how you did it