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Asana + Excel - custom field will not merge

  • 16 July 2020
  • 1 reply

Userlevel 1

I have created a zap to create asana tasks from new rows in Excel. When running the test my custom fields in Asana remain blank however I have made sure they are selected when I customized the task. All fields in excel have been changed to either a TEXT or NUMBER format to match the same format as the custom field.

Note: some custom fields have a drop down with the correct selection displayed in the Excel cell.




Best answer by steph.n 21 July 2020, 07:18

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Hi @emmawhite - Have you tried turning on the Zap and then waiting after new input is put into your spreadsheet? Also, I wanted to direct you to this guide to address common issues with your Google Sheets integration:

Please let us know if the issues mentioned in the guide were helpful or not. We’re happy to help further!