Skip to main content
Question

Asana Comment to Specific user from a Custom Task Field

  • May 1, 2024
  • 1 reply
  • 49 views

I have Zapier watching/triggering for new tasks - Is it possible to send or make a comment in this newly created task and have it @ / point to / send to the user (supervisor) asking them a default question ie what do you want to do with thier email - the supervisor changes so that is why I am trying to grab it from the task. 

As of now it just grabs the name but doesnt actually alert the using - like when i add the @ sign and search for the user and manually add them

1e215ccc1c1732e9724a73a93f9873aa.png
735965bf54bb63be24f67ee8bebca338.png
d829cbad44a8e5c0718a2b46a3d84773.png
7ff31f51bcd9b13e1f8b65c67eb2121d.png
516bce6f86cf250b400a113ab65dbbf4.png
 

This post has been edited by a moderator to remove personally identifiable information (PII). Please remember that this is a public forum and avoid sharing personal or potentially sensitive details.

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

ken.a
Forum|alt.badge.img+6
  • Zapier Staff
  • May 3, 2024

Hi @AnthonyProctor,

Welcome to the Community! 🎉

Have you tried inputting an “@” symbol before the mapped name in the “Text” field of the “Create Story” step? Like so:

cb50576820016f9be11df844fe3b76b7.png
(view larger)

Additionally, the “Task” field looks for the Task ID. Could you please try remapping that with the Task ID from the trigger?

4852928f73e8e3a09b4a198328c33022.png
(view larger)

Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!