Hi everyone,
I’m trying to create a Zap that takes a new Klaviyo profile and creates a corresponding profile in our e-commerce software, Commerce7, using the Dionysus C7 Integration (1.0.0).
Setup:
- Data: First name, last name, and email address from Klaviyo.
- Issue: Integration requires a Country Code, which fails to be accepted no matter how it’s formatted.
Source of Data:
- Sign-ups are coming from our Cellar Door via a Caard page, which populates the data into Klaviyo without issues.
- The problem arises when trying to create the new profile in Commerce7 via Zapier.
Attempts:
- I’ve tried directly connecting Caard to Zapier and then to Klaviyo, then to Commerce7.
- Used webhooks to insert "Australia" or "AU" as the country code automatically.
- Every attempt results in the following error:
- Error Message: "Failed to create a customer in Dionysus C7 Integration (1.0.0). The app returned 'must be equal to one of the allowed values'."
I can’t figure out why this seemingly simple task is proving so difficult. Any advice or solutions would be greatly appreciated!
Thanks in advance!