Best answer

Adding pictures to automatic emails going out.

  • 31 December 2020
  • 6 replies

Userlevel 1

I need to add a picture to my outgoing automatic email when I get a new Facebook lead. I found a related article but the steps are not working. I receive the test email but the picture is not there.


Thanks for the help.


Best answer by Troy Tessalone 31 December 2020, 18:55

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6 replies

Userlevel 7
Badge +14

What app are you using to send the email? (e.g. Gmail)

Are you using HTML in your email template to add the IMG?

Here’s a resource about the IMG tag:

Userlevel 1

Hey Troy, thanks for replying.


I am using Gmail. And I am using HTML for the body of the text. Now, my image is saved on Imgur, and I am adding the direct link that finishes in ‘.png’ to the <img> Tag.

Do I have to save the picture I want to send somewhere else?


Again, thanks for the help!

Userlevel 7
Badge +14

Can you provide a screenshot of how your HTML is configured for the email with the IMG tag?

FYI: The image URL needs to be publicly accessible for it to render in the sent email.

Userlevel 1


I also tried a formatter to select the image from a list with no luck.



Userlevel 7
Badge +14

Should be “src” instead of “scr”


Userlevel 1

LOL… fixed. Thanks.