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I’m trying to have any new email records (sent or received) on Gmail added to the existing Follow Up Boss contact.

I’ve tried using a template from this article https://zapier.com/blog/real-estate-automation/ . However, it hasn’t worked for me yet. I used the template “add new follow up boss contacts from new emails matching a search on Gmail Business Gmail Accounts Only].

I also tried creating my own Zap, with a custom action I created using Zapiers AI feature.

  1. New Email in Gmail (Trigger: Label/Mailbox: SENT)
  2. Find a Contact in Follow Up Boss
    1. (Event: Find a Contact)
    2. (Action: Contact Phone, Email, or ID = Data Field: To Emails)
  3. Add Email to Contact (Custom Action)

When I tested this, the test came back positive, but had this message at the bottom of the test: “

Response Body

body

{"errorMessage":"Invalid fields in the request body: email, id."}

data

data

Response Data Error Message

errorMessage

Invalid fields in the request body: email, id.”

 

Nothing updated on the contact page in Follow Up Boss.

Anybody have any advice on how to make this integration work?

 

Hi there @jatindersandhuadmin,

Welcome to the Community! 🎉

Before we dig deeper into this, would you mind sharing a detailed screenshot of how your Zap is configured? Also, please share a screenshot of the “Action” section of the action step that shows all of its fields on where you’re getting the error. Like so:

46dd6c0979e3d815d621b8da43084ef1.png
(view larger)

Please don't include personal information in the screenshot, or be sure blur out any personal information.

Thanks!

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