Question

Adding Customer Instagram Account

  • 15 December 2020
  • 1 reply
  • 28 views

I am managing a clients Facebook business page. I am admin for that FB page. I created a Instagram account for them using a name@domain.com as the email address.

My Publer account and Zapier account are in my main email address ****@gmail.com

When I try to add their FB Instagram it do not see their account, ONLY Instagram accounts registered under the email address ****@gmail.com.

Is there a way to connect a clients IG account?

Thanks,

 

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1 reply

Userlevel 7
Badge +8

Hi @mbustamonte ,

Thanks for reaching out!

I suggest sending a note to our Support team so that they can take a look at what may be going on.

They can be contacted here!