Adding a pdf from dropbox to an outlook email.

  • 3 December 2020
  • 6 replies

I’m trying to set up a zap that runs from a Facebook ad, to send an email to my clients that includes a pdf attachment, which is saved in dropbox.

So far, the recipients are just getting a txt file in the email, instead of the PDF attachment.

I have set up the following as part of the zap:



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6 replies

Userlevel 7
Badge +14

What Dropbox action are you doing in the Zap?

Make sure the Dropbox action step is Find File.

ALT: If you already know the link to the file, you may not need the Dropbox action step.

Hi Troy, 

I’m doing a Find File in Dropbox action. We tried this with a direct link but the link only resolved as a txt file in the email being sent.


Userlevel 7
Badge +14

Check the file permissions and make sure it’s a publicly accessible file.

Hi Troy,


I think it is set for public access.


Userlevel 7
Badge +14

What about the file permissions?

The screenshot shows folder permissions.

Userlevel 7
Badge +11

Hi @Golf & tours!

Since this was a little while ago, I wanted to check in to see if you’d managed to solve this or whether you still needed help here. Please let us know!