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Slack error: The app returned "Invalid user"

  • 9 June 2023
  • 4 replies
  • 138 views

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Hi Team,
I tried to  add users to slack channel via zapier.
But it’s popping with an error saying “Invalid user”

I tried providing custom email like “abc@gmail.com”
When I tried to give member id it’s working fine but through email it is popping up with an error.

Can anyone please help.

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Best answer by Laksh 9 June 2023, 15:35

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4 replies

Userlevel 7
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Hey there @Laksh -

Let’s take a closer look at the Zap you have set up. I have a few requests:

  1. Can you please provide a screenshot, similar to this, of your Zap?
  2. Can you please provide a screenshot of the error message you are receiving? 

Hoping we can get this taken care of ASAP for you! 🤞

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@chanelle 

Thanks for the quick reply.

Here are the screenshots:
 

 

 

Looking forward to hear

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Here goes the solution.
step1:
Fetch the member id from “search by email” event in slack.

step2:

you can get member id as output

step3:
use the member id as input and invite the person to the the slack channel

Userlevel 7
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@Laksh Just want to make sure that you’ve got this all squared away and no longer require any assistance on this?