Hello,
So I am trying to integrate ZenDesk and Azure DevOps. What we’d like to do is the following:
- New ticket comes into ZenDesk
- This triggers a Create New Work Item Action in the zap. and this works fine
- It creates a new work item and that works all dandy. Now there is a parent work item that I want this newly created work item to be a child of.
- I added a step after the Create New Work Item Action in my zap, to Add a link to an existing work item ( the intent is to make the newly created work item a child link to that already existing one)
- the issue I am facing is that It is being created as a hyperlink not as a child link. See the photo below for more detail:
To better explain the photo: My work item is being created as the highlighted hyper link, where I would like it to be created as a child link, such as the ones directly above it under the “Child” section.
Thank you in advance!
Best answer by SamB
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