About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

ActiveCampaign: Trigger when DEAL stage is changed only only

  • 11 October 2022
  • 8 replies
  • 282 views
N
Userlevel 1
Badge

I am trying to set up a simple ActiveCampaign trigger which fires when a deal moves to a specific deal stage.

Besides all my efforts to isolate the trigger to just fire on “Deal Stage”, it fires multiple times when a deal is moved.

 

Trigger: “New Deal Added or Updated in ActiveCampaign”

 

I use a few filters to specify deal stage, pipeline & type (deal_update only, no new deals). 

I also added a Zapier action right after which updates a picklist value on the deal (“Contract Status”), so that I only trigger once. 

Filters: 

 

When moving a deal, the trigger fires twice still. I see in the Zap History that it first fires based on this update first: 

 

And only after this it fires again based on the deal stage: 

 

 

Unfortunately I cannot access “deal_updated_fields_0” inside the Zapier editor (which would essentially solve the issue by allowing me to set a filter). 

Does anyone have a solution to what seems like a pretty basic use case?

icon

Best answer by Niklas Bö 22 October 2022, 21:51

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

8 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Niklas Bö 

Good question.

Use an ActiveCampaign Automation configured to match the desired conditions and trigger a Zap webhook.

https://help.activecampaign.com/hc/en-us/articles/115000161204-How-can-I-send-a-webhook-in-an-automation-

https://zapier.com/apps/webhook/help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
N
Userlevel 1
Badge

Thanks @Troy Tessalone! 

Tried this path, but the only webhooks available in ActiveCampaign workflows are contact-related. 
It’ll just send information on contacts related to the given deal, but not a deal ID or name 🤔

Troy Tessalone
Userlevel 7
Badge +14

@Niklas Bö 

The ActiveCampaign Automation has this trigger…

 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
N
Userlevel 1
Badge

@Troy Tessalone The trigger works as expected, but the issue is sending a webhook to Zapier. The standard webhook configuration available in ActiveCampaign’s automation builder does not contain any deal information, just contact information. 

This is what a the webhook contains: 

 

… no deal identifier. 
 

MohSwellam
Userlevel 7
Badge +8

Hi @Niklas Bö 

 

Since you see this in the zap run then it is definitely in the editor, it might just have a different name. What I do in such cases (and they are A LOT) I search instead for the response instead of the field name (i.e.: I would search for the word “stage” or “nextdate” in the trigger results)

Founder of GeekyAir.com
N
Userlevel 1
Badge

@MohSwellam Thanks for the hint! I’ve tried that before, unfortunately the fields are not included in the editor. 

Troy Tessalone
Userlevel 7
Badge +14

@Niklas Bö 

Try appending message variables for the deal name and deal ID to the input webhook.

https://help.activecampaign.com/hc/en-us/articles/115001124804-How-to-use-Message-Variables-in-ActiveCampaign#how-to-create-a-message-variable-0-2

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
N
Userlevel 1
Badge

SOLVED: 

Using ActiveCampaign’s native webhook “Deal updated” (Not as part of ActiveCampaign Automations, but just a standard webhook). 

 

The webhook returns the array of “deal_updated_field”’s, which can be used to build the correct filter condition (deal_updated_field(0) exactly matches “stage”)

Terms & Conditions