Question

Active Campaign to send emails upon specific teachable lecture completion

  • 7 April 2022
  • 1 reply
  • 54 views

I am trying to set up a series of Zaps to send specific emails from active campaign when a student completes certain lectures on teachable. We have drafted specific emails to be sent after specific lectures have been completed. I am noticing two errors in the zap I have created but can't figure out a solution. The first error is on the teachable side under "test trigger." It's pulling lecture progress A, B, C, D, etc.

I need progress A at 2% Progress B at 7% Progress C at 21%

There is a different zap created for each percentage of progress in the course to correspond with completing a specific lecture so that the email created for that lecture is sent upon completion. Upon creating a new zap and trying to pull lecture progress, it updates all Progress's regardless of letter to the same percentage. How can I make it be more specific?

The second issue is that when it triggers active campaign to send an email, I need it to send to whatever students finished the lecture that are apart of a specific list. Right now, because I have the list selected, it's sending the emails to everyone on that list regardless of lecture progress. I tried changing it to custom and selecting email but it gave me an error.

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Userlevel 7
Badge +14

Hi @lawsonhouse 

Good question.

For the Zap, try adding a Filter step and using this data point from the Teachable Zap trigger:

 

For AC, you’ll want to use an AC Automation that is triggered by a Tag.

In the Zap you can use this action: AC - Add/Remove Tag from Contact