Active Campaign "Find contact" step not returning all custom fields

I have a step to “Find contact” in Active Campaign, but it’s only returning a limited number of fields. 

However, if I add an “Update contact” step, I can see all fields. Any reasons why?

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2 replies

Userlevel 7
Badge +11

Hi @Party Headphones!

When you say you see all the fields do you mean that adding an Update Contact step lets you see those fields returned by the Find Contact step? Or do you mean that in the Update Contact step you see a place to *enter* info into those fields, but they’re still not returned by the Find Contact step?

Userlevel 7
Badge +10

@Party Headphones 
Just checking in to see if you still need help with this?