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Hi,

I try to create a zap between Leadfeeder and my crm software named act!.

unfortunately i can't connect act! with zapier.

I have the notion that it's the url that is giving me the error. Does the url really have to start with https:// or can it also be a url that's starting with http:// ? 

My database resides on the link http://owa.tuuci.nl/apfw. Unfortunately that doesn't seem to work. Same for owa.tuuci.nl without the /apfw.

Please help. Thanks!

Jochem

 

Hi @JBtuuci

Perhaps give this a try...

Getting a 401 error when connecting

Make sure your database is not locked!

To do this, follow these instructions in Act!

  1. Login to the database as an Administrator user
  2. Click the Tools menu, then click Database Maintenance
  3. Click Lock/Unlock Database…
  4. Click Unlock

Thank you, but unfortunately that's not the solution. The database is unlcked.

The error i get can be seen below.

 

 

@JBtuuci 

Error explains that the authentication took too long: more than 30 seconds.

Probably best to open a ticket with Zapier Support: https://zapier.com/app/get-help

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