500-503 error when creating ShipStation order

  • 31 August 2021
  • 1 reply

Hello! I’m getting an 500-503 error on the Create Order in Shipstation step of my Zap. I checked that my Shipstation and Zapier accounts are properly connected and confirmed that the Shipstation API is running. 

I’m not sure how I’d approach solving this - do any of you know what’s going on or might be able to suggest where I’d start looking for an answer?




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1 reply

Userlevel 7
Badge +14

Hi @stickerninja 

Check out the ShipStation error codes explanation and guidance:

ShipStation status page indicates systems are operational:

Not sure if this negative value is contributing to the error:

Can you post a screenshot of the error being returned from the Zap step?