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Best answer

403 Error - Adding a file to OneDrive (business)

  • September 6, 2021
  • 1 reply
  • 41 views
M

I get an 403 Forbidden - Error when I try to move a specific files (within an airtable attachement field) to a onedrive folder.

I´m able to connect to onedrive to read files in the same folder, but I have no chance create a new one.

Any ideas how to fix that? 

Best answer by SamB

Hey @menosgada , welcome to the Community! :)

A forbidden error like that may indicate a permissions issue. Does the user account that you’re connecting with have the ability to edit/add files to the folder you’re attempting to upload the file to? 

If the permissions are correct, then it could be that we’re not sending OneDrive the file in a way it’s expecting. For file fields we’ll need to send either a File Object from the app that currently has the file, or, a Publicly-accessible URL to the file (where anyone with a link can view it without being logged in). You can find out more about the requirements here: Send files in Zaps

If both the permissions and file object/URL selected are correct and you’re still seeing that error, I’d recommend reaching out to our Support Team. They’ll be able to take a look at the Zap’s setup and logs to investigate this further. The best way to reach them is through our Get Help form. 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

SamB
Community Manager
Forum|alt.badge.img+11
  • SamBCommunity Manager
  • Community Manager
  • Answer
  • September 9, 2021

Hey @menosgada , welcome to the Community! :)

A forbidden error like that may indicate a permissions issue. Does the user account that you’re connecting with have the ability to edit/add files to the folder you’re attempting to upload the file to? 

If the permissions are correct, then it could be that we’re not sending OneDrive the file in a way it’s expecting. For file fields we’ll need to send either a File Object from the app that currently has the file, or, a Publicly-accessible URL to the file (where anyone with a link can view it without being logged in). You can find out more about the requirements here: Send files in Zaps

If both the permissions and file object/URL selected are correct and you’re still seeing that error, I’d recommend reaching out to our Support Team. They’ll be able to take a look at the Zap’s setup and logs to investigate this further. The best way to reach them is through our Get Help form. 

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