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25710 Topics

C
christypriceBeginner
asked in How Do I

Square Payment Processing Fee field missing from new orders

My old Square / Wave Zap worked beautifully, but with the “new improved” Square trigger there is not a field for Processing Fee coming through. Is anyone else having this problem? I’ve reached out to support and they are “adding my vote” but it seems odd that this is a step backward. 

23
christina.d
2 years ago
D
David OwkinNew
asked in How Do I

Can't find Eventbrite new event thumbnail

Hi Zapier Community!I’m trying to connect Eventbrite to Twitter in order to automatically generate new twitter post when an event is created. I’m able to find all informations I want but impossible to retrieve the Eventbrite event thumbnail. Am I doing something wrong or is there another way to display it?Thanks!

2
D
2 years ago
D
David ShaBeginner
asked in Code & Webhooks

What is an example of "Code by Zapier" being used as a trigger step?

Essentially, I’d like to know the nature of how triggers with code steps work. If I turn on a zap with code step as trigger, is the python code going to run once? Is there a time limit on this trigger code step if I made it a polling script? If not, what other uses are there for having code step as a trigger?

2
D
2 years ago
K
Kimberly SteinNew
asked in How Do I

Tasks keeps running out

I have a plan with 750 tasks, and my zap history has 4 successful runs… but I’m seeing tasks have reached limit and no more zap can run. What I am doing wrong?

2
Troy Tessalone
2 years ago
C
capesaveNew
asked in How Do I

Are Zaps account specific when using Quickbooks Online?

Hi All,New to Zapier, fairly experienced IT guy. I created a new zap using Quickbooks Online and Slack. The trigger is a New Invoice Created in Quickbooks Online that posts a Slack message to specific channel. What is weird is that the zap works when tested, but I have another employee with a different user creating new invoices in our Quickbooks Online, but the Zap isnt posting automated Slack messages. Does zapier need to be authenticated for every Quickbooks Online user? Or am I missing something. 

1
Troy Tessalone
2 years ago
S
SimoneauNew
asked in Code & Webhooks

The app returned "Expecting property name enclosed in double quotes: line 1 column 2 (char 1)"

I’m getting the below error on just a handful of tasks and can not figure out why. The tasks have not been edited in over 6 months and these errors just started to happen in the last two days.  I’ve tried troubleshooting, I’ve tried re-running the task, I’ve tried checking for spaces in the URL, with no luck. The app returned "Expecting property name enclosed in double quotes: line 1 column 2 (char 1)"This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting. 

5
Troy Tessalone
2 years ago
T
truskincareNew
asked in How Do I

How do I use Square for transaction processing on my Shopify store?

I use Square for my transaction processing in my brick and mortar store, and want to also use Square for transactions on my Shopify store. Just not sure what triggers to set or the process to make this happen. 

1
Troy Tessalone
2 years ago
D
David HenryNew
asked in How Do I

How to connect WooCommerce custom fields to Shopify?

Woocommerce doesn’t have Barcodes, so we created a custom field for this.So now we need to match this with our Shopify each time we create a new Woocommerce product.Is there a guide on how to do this?

1
Troy Tessalone
2 years ago
D
Doug888New
asked in How Do I

ClickUp Workspace located but not the space

Hi all, I am trying to set up a ZAP between ClickUp and Asana. Connecting with Asana was fine, however Zapier couldn’t completely connect with ClickUp: it finds my ClickUp workspace, but then not the “space” (see screenshot). I am not an admin on this workspace, as it is a client I am working for. Maybe this is part of the issue? Any ideas? THANKS 

1
Troy Tessalone
2 years ago
I
Ivan0812New
asked in How Do I

To collect Country Data (from ClickFunnels) to Google Sheet

Hi, Recently I am getting new leads from all around the world but somehow when I wanted to collect which country are they from, the google sheet does not update as such.Here is my set up:-Opt-in Page (ClickFunnels) → Email lead generate (Keap) → Email, name, phone number, country (Google Sheet)Any reason why even when they selected the which country they are from, the google sheet still does not update?Thanks!

3
Troy Tessalone
2 years ago
K
KirstenCNew
asked in How Do I

SalesForce (Legacy) Premium versus SalesForce Premium

My previous supervisor set up all the zaps - I took this over without explanation.In our current zaps we use SalesForce (Legacy) Premium, but the data doesn’t end up in SalesForce anymore.I duplicated a zap with SalesForce Premium & now it works.Does anyone has the same problem?I suppose I can just adapt all the zaps using SalesForce Premium? 

1
Troy Tessalone
2 years ago
L
LouisBeginner
asked in How Do I

Fields not retrieved after a Find a Google Doc when Creating from Template

Hello Zapier Community,I have a collection of templates  and I want to auto-populate custom fields after a form submission.So first, I’m searching for the correct template with a “Find a Document in Google Docs” => everything works fine Then, when I “Create Document from Template in Google Docs”, using as a Template Document the result of the previous action, the customs fields are not retrieved and I cannot match them with the values of my form. However, I don’t have any issues when manually pasting my template ID to properly display my {{customeFields}}.I suppose that the Zap is not fetching instantly the fields with a dynamic document ID.Is there any way to workaround this? Maybe by finding and replacing the fields to my values using some code? I search the forum and tried different methods, but I cannot find any solution. Thanks a lot for your help!

2
L
2 years ago
mixelpix
mixelpixBuilder
asked in How Do I

GMail shows "comments-noreply@docs.google.com" in "Sent from" field

Is this just a limitation of integrating with GMail?I can see how this might fall under privacy concerns, but it seems odd to not be able to use the actual sender’s email when an email is received by a GMail account.Am I correct that the GMail trigger does not make the Sender’s email address available?Thanks!

12
mixelpix
2 years ago
I
imJamesdoeNew
asked in How Do I

Different Stripe payments showing different fields

I want to set up a zap where all payments/donations via Stripe get recorded in AirTable.But when I set up the trigger, I am given the option of using Stripe Payment A, Payment B, or Payment C as the input. Each of these are slightly different, and as far as I can tell, one-time donations versus recurring invoices land in different Payment buckets across A, B, & C. It seems like amount is consistent across all three, but customer name is not for example, so I get rows with date, amount, but no customer name, while some payments do have customer name show up in AirTable.Is anyone familiar with this, and do I need to do some kind of path logic to capture charges across A, B, and C, or three separate zaps?

4
I
2 years ago
B
BAMMichaelBeginner
asked in How Do I

Generating an embeddable HTML file

The ideal end goal is to take some record data stored in a relational database and use it to modify the HTML structure of a file. Then the html code will be saved as an .HTML file and embedded on another page via iframe. We need the embed link to be reachable via Zapier, as changes occur quite often. I’ve found Google Drive and Dropbox block files from being embedded (displays as just text) and Amazon S3 buckets don’t have an embed link after you upload into them. Does anyone have any advice on where we could send our generated .html files to for embedding?

7
christina.d
2 years ago
A
Adrian MoralesBeginner
asked in How Do I

Timeout connecting to mySQL

Timeout connecting to 162.215.249.101:3306 (162.215.249.101:3306). Try opening up any firewalls and ensure your device is listening on port 3306.You should try reconnecting your MySQL account!

2
A
2 years ago
G
GmanNew
asked in How Do I

How to trigger off a checked box in GSheets

Hi everyone!I have a google-sheet that is fed information from a form. I’ve added a checkbox to column A and would like to make it so whenever the checkbox is marked Zapier will copy the entire row and transfer the data to a different workbook/sheet. Does anyone know how this can be done?This is my first post here, so go easy ;)

1
Troy Tessalone
2 years ago
S
stefano.persevaNew
asked in Code & Webhooks

Facebook Form with multiple answers [doesn't detect parameter]

we have a problem with the integration of the facebook form, I try to explain in detail what happens:when we try to send the parameters from the facebook contact generation form we cannot select the multiple choice parameter on the zapier dashboard because within the list of parameters it seems that zapier does not detect it, how can we solve this problem?we have already checked the permissions and they are all there!

1
Troy Tessalone
2 years ago
B
BruceFBeginner
asked in How Do I

Reusing Steps

Is there a way to use existing steps (previously created in other ZAPS) in newly created ZAPS, so you don’t have to recreate the same step multiple times? 

1
Troy Tessalone
2 years ago
S
school lunchNew
asked in How Do I

Workflow for refunding customers who are double charged?

Some of our customers are charged more than once for the same transaction. I want to give them a refund, but can’t find out how to do it.  Any advice?

2
S
2 years ago
mzsadiek
mzsadiekZapier Expert
asked in How Do I

Some help in choosing Survey app

Hello everyone!A client of mine is working with SurveySparrow, in which she has a lot of different question types. One of the most common types of quizzes is a list of statements, and the user has to choose between ‘Strongly Agree’ and ‘Strongly Disagree’. The user has to see those labels, but eventually, it has to output a number based on those choices.What makes it a bit harder is that the scoring can differ from statement to statement (sometimes from 1 to 7 and sometimes from 7 to 1) and differs from quiz to quiz. Mapping this in Zapier took me a lot of time, and every time you change some small thing in the survey, you’ll have to change the Zap.In SurveySparrow, there is no way to assign a numeric value to those answers, only with more specific question types.Do any of you know some survey software that does offer this kind of functionality? I appreciate any help you can provide. If I need to provide any more details, I would be happy to provide those.

1
Troy Tessalone
2 years ago
P
princysainiBeginner
asked in How Do I

How to setup trigger when specific column is updated on Google Sheets

I want to send a message to Slack every time I mark the task as “Done” on google sheets for any person.  

2
Troy Tessalone
2 years ago
M
mmitchellNew
asked in How Do I

Xero transaction - “JSON for post data was invalid, Error converting value” error

I’m trying to set up a zap between Excel and Xero to make it easier to enter them on a monthly basis.  The Excel side works, and finding/creating a contact in Xero works, but when I try test the creation of the bank transaction I get an error saying that the JSON for post data was invalid, Error converting value (Contact value) to type ‘System.Guild”.  Does anyone have any suggestions? 

3
Troy Tessalone
2 years ago
K
Kevin HNew
asked in How Do I

“invalid id” error when moving a Trello card to a new list

My flow involves creating a Trello card when a user signs up to a 3rd party app (teamup). The users first and last name from the sign up process are used to create the Trello card name. After a period of time I want to move this card from one list to another. I have added the step to move the card from one list to another and in the action section I am using the first and last name variables of the user to id the card but it doesn’t seem to be working as when I test the step it returns the error: The app returned "invalid id".I assume it requires me to explicitly select the card from the list but I want it to be variable based on the name of the card and I cant see a way of doing this. Is there any guidance on if this is possible?

4
K
2 years ago
P
ProsperNew
asked in How Do I

New entry in Google Sheets, searching several rows ahead of populated data

Good day, We have had zapier running on an extisting sheet for a few months. Recently the ZAP gives error that the email address field is empty. We also use Zapier to create a customer and invoice in quickbooks - this one too says that the full name field is empty even though there is data.  When creating a new zap, the test data indicates that the zap is looking for data at least 5 rows ahead of where we have data. Can we reset the zap to look in prior rows or do we have to abandon the sheet and create a new one? Prosper 

2
SamB
Community Manager
2 years ago
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