About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

21953 Topics

A
automationworldNew
asked in How Do I

Googles forms with files not downloading

I have a google form which is also uploading files - these files are being stored in google drive - when connecting to zapier - the files are not actually being downloaded but instead am getting “servicelogin” file - assuming zapier did not have access to those files even if there is an associated connection for it.

2
AndrewJDavison_Luhhu
2 years ago
A
alikenyonNew
asked in How Do I

Using Zapier with Airtable to Schedule Social Media

How can I configure a zap to post from Airtable to Linkedin at the scheduled time?

3
AndrewJDavison_Luhhu
2 years ago
O
oa_janNew
asked in How Do I

Woocommerce / Zoom Webinar registrant for webinar orders

Hello everyone!at the moment we are doing some tests with Zapier and it seems to be very helpful for us. We have a WooCommerce Store with different kind of products (Webinars, Magazins, Tickets) and we want to make a automation which creates for webinar orders a zoom webinar registration.The Problem is that we have different webinar products and different zoom webinar sessions. With the standard zap I am only able to registrate all orders at one webinar wich I have defined in the Zap as the default zoom webinar.Thanks for any advice or help!Regards, Jan

3
AndrewJDavison_Luhhu
2 years ago
A
Anonymous
asked in How Do I

Creating a Zap: CreditRepair & ActiveCampaign

I would like to create a zap starting with credit repair cloud as my trigger and then for every new client I want it to go to active campaign and then create a folder in my dropbox for new client credit analysis 

4
AndrewJDavison_Luhhu
2 years ago
M
MAVBeginner
asked in How Do I

Jira issue to Trello using Formatter

Dear All,Is there a way to pass content of Jira issue using the same text format to Trello as it is? Because now out of few paragraphs it does create one paragraph. I did try Formatter to convert text from HTML to Markdowm, but as seems this function is faulty. Because instead of formatting text it does create a loop of 16 same paragraphs.Original message Generated message in Trello: 

2
AndrewJDavison_Luhhu
2 years ago
H
HermannLondonNew
asked in How Do I

Path nodes must have a Branch node parent error

I only started receiving this error message today and I have been setting up Test Zaps for myself for six weeks now without ever getting this error message.  I tried following the troubleshooting guide and nothing works.  I set up my trigger and it all tests just fine, and then I go to install the Zapier Filter as my next step and that’s when I encounter this message.  I have no idea how to proceed.   

2
AndrewJDavison_Luhhu
2 years ago
2
2STNew
asked in How Do I

Adding/Removing Mailchimp tags for filtering

Hi folksNew Zapier user here, and loving the capability offered so far.However, I’m a little stuck on something, and needed some help brainstorming how to solve it.We have a number of paid courses available via Teachable. I’ve gone ahead and setup individual zaps for each course that adds the user into Mailchimp, and also adds that specific course tag to the user in Mailchimp.So far so good.We also offer 1 free course. The idea is that this course is the start of our sales funnel.The issue is that we want to keep the “free course member” tag in Mailchimp exclusive to people who aren’t a member of any paid course, regardless of whether the person signed up to a paid course before or after they signed up to the free course (because some people buy a paid course first, then later on sign up to the free course….go figure).Basically we don’t want to send a marketing email sequence to people that have already purchased a course.I’ve tried filters, but filters seem specific to the triggers an

2
2
2 years ago
J
Josh BBeginner
asked in How Do I

Gmail workflow - add a CC email when an OOO reply is sent

I’d like to explore any customization options that will automatically CC a specific email alias any time an Out of Office reply is triggered. We use Gmail as are our email provider. Is this possible within Zapier? 

9
J
2 years ago
T
Tyre TruckBeginner
asked in How Do I

How to automate sending of reviews with Facebook, Google and/or Gmail

Hey there.  For the life of me I cant work out how to get reviews to automatically go to my customers after the sale.  We are a serviced based business, we have access to their email addresses.  I want to be able to have an email go to them with 3 options to leave a review.  Facebook, Google or Gmail.  Could some point me in the right direction Please..  What Zap or Zaps could I use?

3
Troy Tessalone
2 years ago
K
kpiercyBeginner
asked in How Do I

Insert/Query to/from "Always Encrypted" SQL columns

Hello,I am wondering if anyone has tried and been successful in inserting data to an AWS RDS server that contains columns that are Always Encrypted and on the inverse, querying data out of an Always Encrypted table and retrieving the unencrypted value for use elsewhere in the zap.

1
M
2 years ago
P
plbensonNew
asked in How Do I

Zapier with an Update Contact function

Stack - Infusionsoft + WordpressQ: In the past, Infusionsoft offered an "Erase" button for GDPR. So you could manually click that button on the contact record and it would erase their private data but retain their order data.Infusionsoft got rid of that button earlier this year. The client still receives GDPR requests to erase personal data so I was asked to look into the possibility of doing this with automation.I already checked and we cannot use Campaign Builder to do this. PlusThis didn't seem to have anything either. I believe we could do it via Zapier with an Update Contact function.Ideally, we would be able to use an Internal Form - check a box to erase the data, and then First Name would change to "EI Erased" and Last Name, Address, Phone, and Email would all be deleted. Let me know if this is possible.

2
GetUWired
2 years ago
A
AwakenedLifeBeginner
asked in How Do I

Custom Question Data from Zoom trigger to Add tag in ActiveCampaign

I cannot figure out how to capture custom question data from a zoom registration and pass that information as a tag into the user profile.for example:“Have you every participated in our events? yes /no”  the no creates a tag which kicks off automation.“What is your preferred language for the meeting? English, French”.. each will create a tag leading to an automation.I am able to capture the meeting information and create a contact with that tag.I need to create additional tags based on custom questions, but I do not see how to capture that data.From there I can create an automation in AC.Hopefully that makes sense. 

1
M
2 years ago
E
Emanuele FerrarisNew
asked in Troubleshooting

Does Parser by Zapier have any limit?

Hi everyone,I already know Parser by Zapier has a limit of 25Mb per email.Since this morning a Zap that was correctly working stopped doing so. The starting trigger is Mail Parser by Zapier and it seems like its not receiving emails correctly. Not every email, just the one I actually care about.The Parser is set in such a way to create a new card on Trello with email subject as card title, email body as description of the card and email attachments as card attachments.the attachments are ALWAYS PDFs with a size between 1.5 and 2.5Mb. I tried everything and it seems like parser is correctly working with email with no attachments and emails with small attachments. I have no idea what to do and what to look for to fix this problem.PS. Sorry if this thread is incorrectly placed, this is my first time posting here.

2
william
2 years ago
N
nnicoleNew
asked in How Do I

Filter Slack notification for emails

Hi!Environment: I get CC’d on group emails to clients as I would like to know when automated emails are being sent.Current set up: I use the Gmail string trigger (which pulls up the correct result), and then that sends me a direct message in slack when that particular email is in the inbox.My issue:  if I get Cc’d on 30 emails with the same subject line - I get 30 notifications. I’d like to know how to have Zapier limit the notifications to only one notification to span the 30.  Is there a way to do this?

3
william
2 years ago
C
cavucapitalNew
asked in How Do I

Updated Field Not Triggering the ZAP

I am starting a zap by looking for a updated field, where the TAGS field is the trigger. When a tag is added, it creates a TAG_NAME object in the list. I believe the zap doesn’t see this trigger event. Can someone help me? TAG_NAME is not a option I can select from the list either. I thought about tagging all records and refreshing data to see if Zapier sees the new object, but it doesn’t.I am working with Insightly CRM.In my coding mind, I would think everytime there is a tag change TAGS: should rotate between values such as 1 and 2. Oddly, TAG_NAME shows up when I am in a filter step.  

3
william
2 years ago
M
MarekPNew
asked in How Do I

Missing 'search output' for Find a file in Google Drive

Hello!For quite many zaps I used an automation where new row in a spreadsheet would trigger Find a file in google drive. Then based on whether the file was found I would continue with next steps. I am certain there was an output that would explicitly say something about the zap search found with options TRUE/FALSE. A while ago I noticed this output went missing and I am not sure if there is a sufficient replacement. I either need to use a filter or to get an overview of which files were found by updating spreadsheet row with this info in the next steps. Could anyone please advise?

2
william
2 years ago
R
rfinckeNew
asked in Code & Webhooks

Extracting payload Data from a trigger

We have a trigger from Service Titan that is returning a large payload of data.  There are a number of custom fields that come in the payload and we need to extract one of the custom fields.  I haven’t been able to find much documentation on how to extract trigger data that is coming from another application as the start of the trigger.  We have to connect to the Service Titan tigger as Zapier is listening for the data from that connection in order to start the process.  (we have many customers we provide this service for and we have to conenct via the Service Titan App.  I would like some assistance on how I might be able to extract data from the returned payload sent from the starting Trigger.  I’m trying get the value of Job Summary to Post in this example payload.  The Name and typeId values are always the same every completed job.  campaign:  category: null  id: 4449  name: Existing Customer  modifiedOn: 2018-06-07T14:17:28.562021Z  active: truecanceledHistory:id: 36417267active:

2
william
2 years ago
bubba198
bubba198Tinkerer
asked in Code & Webhooks

Display a full html response to a webhook using Catch Hook

Hi everyone,Is there a way to display an html response to a GET call captured on Zapier’s side as Catch Hook with some more elegant user facing thing - just text would be fine but more than the stock response below? The ideal response would be “Thank you for registering for this event, xyz stuff” 

4
william
2 years ago
C
carlthanNew
asked in Code & Webhooks

SQS - Zapier - Monday: Error message from zapier: " invalid value, please check our API documentation..."

Hi, i am getting some errors from Zapier.Error Message: monday.com: invalid value, please check our API documentation for the correct data structure for this column. https://monday.com/developers/v2#column-values-section Problem:So i am trying to Zap some information from a SQS form and into Monday. I understood that i had to use JSON in the field in order for zapier to get the right format. When i test it before i run the Zap, everything works fine and a new item is created successfully in Monday. But when i try everything from my website i get an email from Zapier telling me that an error has occurred. The error is the “Error Message” above.When i remove the email field, everything works fine again. So this is where the issue has to be. The email field and the code: {"email" : "{{120460624__1e7ea3ff17b10fdf01d3affc9490d5a22784af20}}", "text": "{{120460624__1e7ea3ff17b10fdf01d3affc9490d5a22784af20}}"}Website where the form is;https://utvendigvedlikehold.no/kontaktThank you!

5
william
2 years ago
G
G7DAPNew
asked in How Do I

Connecting to Facebook Lead Ads - error turning Zap on

Hey  I am trying to create a Zap between Facebook Lead form and google sheet. Everything works fine until  try to turn the zap on i get this message:  I then go to the apps and then connections to test but everything seems ok with the connection.  Has anybody else experienced this? 

1
Troy Tessalone
2 years ago
W
WaterGuyBeginner
asked in How Do I

Client Mistake and now Exceeded Tasks

So client did a bulk import of contacts into their CMS and triggered 10K tasks.  It immediately maxed out the subscription’s Tasks. I deleted the ones on hold and want to know the best way to get thru this month.  They are on a yearly billing cycle.  Is there a way to just upgrade for the month or do I need to upgrade today and remember to downgrade the day before the account resets next month?  And if I need to upgrade/downgrade is everything prorated (I’ll need to explain the charges)?   

2
W
2 years ago
F
formulaires-cassousNew
asked in How Do I

Error connecting to MySQL database in GCP

When i connect to my database in GCP, i have this error message:authentication failed: Could not connect with jotform and provided password. The response we got from the server is included below for debugging purposes. 255My database version is 8+.The error arrived when i connect with Zapier.If i connect with MySQL client, it’s ok.Thanks for your help. 

6
F
2 years ago
I
idhNew
asked in How Do I

Zapier with Stripe for Invoices

Is there a way to set up a zap so that when a customer pays an invoice, they get sent the VAT invoice? We have members who are in a monthly recurring subscription. We want them to receive their invoices every month without us having to do it manually. BUT it’s only for a select number of people. So we want to say, for example: When Janet Smith pays her monthly subscription, send her a VAT invoice.When Sarah Jones pays her monthly subscription, send her a VAT invoice.

2
robschmidt
2 years ago
P
PuppyStyleNew
asked in How Do I

Creating a Customer in Square: can I add more fields?

I added more fields in Square to put more information for each customer, but they don’t show up in Zapier so my zap can’t auto populate the fields I created. Is there a way to add more fields to my zap? I am creating customers using jotform, and all the jotform fields are showing up but not the Square ones I created

6
Liz_Roberts
2 years ago
J
jvlaznyNew
asked in How Do I

Importing a CSV with a title row + header row

I have a Zap where I’m grabbing a CSV file attachment from Gmail and using Utilities and Formatter to add the rows from the CSV to a Google Sheet. The problem is that the structure of the CSV is unconventional, it has a title row AND a header row, which leads to the output being invalid. When I manually remove the first title row from the CSV before importing it, it works fine. What kind of step / setting could I add to make the Zap essentially ignore the first row and acknowledge the second as the header row?Here is what the first two rows of the CSV file look like:NPS Survey Response Report :,,,,,,,,,,,,,,,,MASSMAILID,Template Name,Opportunity Name,Sent By,Sent On,Sent To,First Opened,No. of Opens,No. of Clicks,Status,Record Name,Subject,Amount,Closing Date,Next Step,Pipeline,Stage***data starts here*** 

1
Troy Tessalone
2 years ago
Terms & Conditions