About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Products
Learn more about Zapier's new products.

Zapier Tables Zapier Interfaces

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

25493 Topics

H
HarisNew
asked in How Do I

Put file in specific folder but file’s information is not exactly the same as folder name

Hi all, I’m new to Zapier and investigating how our company can automate proposal uploads from Docusign to Google Drive. We don’t have an enterprise plan and need a third-party solution.I want to put a file in a specific folder on Google drive, but the information from the file is not exactly the same as the map's name.  File name: [Company_name] Folder name: [Company_name] + [client_id] + [project_name]…  Is it possible to use a contained condition instead of an exact match?Put the file in a folder that contains [Company_name]. Please tell me if more info is needed.Thanks! /Haris

4
Danvers
1 year ago
E
ebejerNew
asked in How Do I

My Discord messages are not sending according to the scheduled times

I set 3 scheduled messages for 12:45am, 1am, and 1:30am. These messages didn't send at the time or even close to it. I wake up the next morning to see they they sent 10 hours after the scheduled time, but sent at the correct minute. This would not be due to the 15 minute delay?

3
Danvers
1 year ago
W
WikingBeginner
asked in How Do I

How can we restrict Zapier (US) access to GDPR protected InMoment (EU) data?

Hi, we are as many using Zapier for refining our InMoment (formerly Wootric) NPS and CES data. But due to GDPR requirements we have now switched from using Inmoment in US to their EU server. All that is good.Zapier is still situated in US, however, so letting them access and refine all the data there breaks the first requirement again - notably accessing the e-mail of the user.So is there any way that we can decide and restrict the InMoment data that will be accessible for Zapier to process?

3
Danvers
1 year ago
J
Jen The Adaptive YogiNew
asked in How Do I

Do I need to upgrade my plan?

Hi there,I am just beginning and a wanting to set up a Zapier between Sutra (my online booking system) and Mailchimp.This is what I need it to do:Whenever anyone purchases something in Sutra, it tags my client in Mail chimp for that unique purchase. I have set up my Zapier account and connected to Sutra and Mailchimp no problem. I have been able to create a zap for a new purchase but can't see where to instruct it to be for a specific purchase - not just a new purchase in general - is this possible?For eg: when someone purchases my online course, I want them to be tagged in Mailchimp for that specific course and kept separate for eg from someone that purchases a 10 concession pass and so on. I want all my different offerings tagged separately in Mailchimp.Is it because I am on a free account - do I need to upgrade?  I am a small biz and work alone and don’t have a big volume of clients.Thanks for your helpJennie

5
Troy Tessalone
1 year ago
C
cfraserNew
asked in How Do I

MailChimp to create Outlook or Teams Calendar Invite

I’m tasked with leveraging MailChimp to send a newsletter email while also sending an Outlook or Teams Meeting invite so it populates the end users Outlook calendar with a request to mark Accept, Tentative or Deny. Is this possible? We’re not looking to apply an attachment .ics file or have them click a RSVP button in the email newsletter, we want them to have a calendar entry in their Outlook Calendars similar if the email was sent from Outlook.

1
robschmidt
1 year ago
B
Busted KnucklesBeginner
asked in How Do I

How do I add spaces between words using Formatter?

  In order to match a string I need to add spaces to my incoming search string. When I use Formatter:Replace and [:space:] it seems to trim the spaces away. Her is my Formatter action: And here are my results:Thanks for any help.BK

10
B
1 year ago
A
AmandafNew
asked in How Do I

Connecting Zapier to a form in a commerce page in Squarespace

I have hit a problem trying to link my shop on Squarespace with Zapier.When someone clicks Add to Cart for a product, a form pops up on screen to be completed. I was trying to connect this form with Zapier so that when a sale is finalised my zap will process.So far i have not found a way for Zapier to find this particular form on my website (its only finding the general contact form. Is there any work around to get this to work? Thanks!

3
nicksimard
1 year ago
M
MattANew
asked in How Do I

All Google Sheets rows copied to Smartsheet, but only first row shows.

I have a Zap that takes the multi row submission collected on GoCanvas, copies it to Google Sheets and then takes the same information and copies it to a SmartSheet sheet.   The issue; the transfer from GoCanvans to GSheets works - all rows copied, however, only the he first row of the submission appears on Smartsheet. The GSheet → SSsheet Zapier event states “row” where the GCanvas to GSheet states “rowS” - could this be the issue and if it is, how does one make a GSheet → SSsheet event for “rowS”?   Thank you

2
nicksimard
1 year ago
A
A-1 PianosBeginner
asked in How Do I

New Deal in Stage Not Seeing a Property that is specifically being told to be pulled in.

  During the last couple of days I have been stuck on this one part of retrieving specific property from the HubSpot Updated Deal Stage. Any help on why these properties aren’t getting pulled from the deal in HubSpot would be appreciated. Thanks!

3
A
1 year ago
S
Sam CurleyNew
asked in How Do I

How do I upload PDF docs via a URL link?

I have an email parser that sends data to zapier and sends attached files to zapier via a URL link. The link to the PDF document expires after 30 days so I need to be able to upload the entire document to our object instead of just the link. Is it possible to upload a pdf document via a link?

1
Troy Tessalone
1 year ago
M
maaronNew
asked in How Do I

Is there two-way communication between Slack and Teams?

It appears that Teams to Slack works. But not vice versa. I need the zap to work both ways.I created the reverse, but that did not seem to work.Can Zapier manage two way communication between Slack and Teams? If so, how do I need to set it up?

1
Troy Tessalone
1 year ago
I
Irish_MuggerBeginner
asked in How Do I

My Zap is pulling is not dynamically sending new URLs when a new order comes in

I have a Zap that pulls data from a WordPress order compares the  product ID and then shoots out and email with a temporary URL.  The issue I am having is it does not send a new URL when the next order comes in it is always sending out what is in row 2 column C every time instead of going on to the next one in Column D. 

7
I
1 year ago
R
ReturnCoBeginner
asked in How Do I

Google Calendar Notifications to Zapier

Hello, I am trying to come up with a way to have Zapier send Google Calendar notifications via Slack. We’re on the standard plan and the poll rate for “event start” isn’t working well for us so I came up with the following:Google Calendar Email Alert for 10 minute start time Gmail filter to take those inbound emails from Google, apply a label in “Calendar Alerts” Zapier to check for new mail connected to my Gmail account in that label “Calendar Alerts” Javascript code by Zapier to run and parse/split the data I need Send to SlackDoing it all manually works fine and when I am working through the zap steps, everything works with no issues. The problem is it won’t run by itself. The email comes in from Google, gets the label but never triggers the zap. I see nothing in the Zap history. Any ideas? 

2
Danvers
1 year ago
A
Anonymous
asked in How Do I

Unable to add first name from Leadpages to Flodesk.

Hello,  I want to transfer lead from a leadpage landing page to flodesk. I just want email address and first name. I tested with my own email addresses and leadpages collect the data correct and send me a notification with email and first name. However the first name does not land in flodesk - here I only get email address.  I attach the action step where I am in doubt if I have to ad something in the field for First name?  Thanks alot ;-)

3
Troy Tessalone
1 year ago
G
GreenKeyBeginner
asked in How Do I

Is it possible to automatically save wetransfer files to Google Drive?

Hello, I am trying to set up a zap that would, when I get an email with a wetransfer link (from a specific email address), Zapier would automatically upload the files from the link to Google Drive. Any help appreciated :) 

3
Troy Tessalone
1 year ago
J
JR1New
asked in How Do I

Zapier Adding Incorrect Fields Automatically

Hi everyone,I’m experiencing an issue where Zapier is automatically adding fields that I don’t want to my automation, despite only selecting ‘content, attachments, and embeds.’ As you can see in the screenshots, it worked the first time with simply the text (attachment No. 1), username and media, but when I save it seems to auto-revert back to adding the misc. information that I don’t want to include (attachment No. 2) I’ve also shown that I only have the necessary info selected and nothing more (attachment No. 3) Any ideas on a fix? 

1
Troy Tessalone
1 year ago
T
TysonBeginner
asked in Code & Webhooks

How to put a binary file in a body using Webhooks?

Can someone help replicate this in Zapier using Webhooks. Also, if anyone has tips on how to convert a pdf file to binary, that would be helpful. You see, the url only accepts binary files in the body of the request. Thanks in advance.

4
T
1 year ago
C
cpazNew
asked in How Do I

Respond to a message in a Slack channel in a thread

Hi all,  I have followed this post https://community.zapier.com/general-questions-3/respond-to-a-message-in-a-slack-channel-in-a-thread-5153 I am trying to get a zap that responds in a slack thread once, But this does not seem to work. The logic and all seems to be correct but when adding the filter it does not continue the zap. Does anyone know a work around? I am trying to automate a single response in a thread and not duplicate the response each time someone sends a reply in a thread on slack. Thanks in advance

2
jesse
1 year ago
E
ElenadiazBeginner
asked in How Do I

Why is the Formatter output always empty?

Hi, I’m having some troubles with formatter by zapier. I have tried almost all the text options and the output is empty always. Is that a bug? Thanks

3
jesse
1 year ago
T
troycBeginner
asked in Code & Webhooks

Unable to trigger on a new row from the Jotform/Google Sheets internal integration

Hi, I’m testing Jotform’s internal integration with Google Sheets and then using that “new row” as a trigger to POST a webhook. The data is appearing in the new row but the trigger is not working. I understand there is a delay but it is simply not triggering. Is there perhaps something I have missed here? I use “new row” as a trigger for a similar workflow with the data coming from a 3rd party source other than Jotform. It works great.

2
T
1 year ago
B
bizNew
asked in How Do I

How do I create a Zap and run it without testing each step?

Sorry about the newbie question. All I want to do is create a simple zap and run it manually without having to go to each step and “Test”. I was expecting to see a “Run” command somewhere. Am I missing something so obvious? TIA 

4
B
1 year ago
H
HydeBeginner
asked in How Do I

"We couldn't find a new label added to card"

I’m trying to create a Zap that triggers when a new label is added to a card in Trello, but Zapier is consistently failing to find any testing data to set the zap up.Not only have I created multiple test cards with the label added to use for testing - I’ve tried it across multiple boards where there are a whole load of relevant labels that have been added recently. But for some reason, on any board or label I try, it’s saying it can’t find any data to use.This isn’t the first time I’ve had issues with Trello card label triggers causing inconsistencies on Zapier - but this is the first time it’s completely failed to bring in any test data at all - very frustrating! Any ideas please?

3
nicksimard
1 year ago
C
ChetanKBeginner
asked in How Do I

Triggering a Zap directly from a Slack Workflow

So I’m getting moved to Zapier, because automate.io is shutting down.I’m sure you guys have been getting plenty of questions from people migrating.I’m getting fairly frustrated because I’m finding the available triggers for apps like Slack and Notion to be fairly limiting.With automate.io, I was able to start a workflow in slack, and have the slack user enter information that is prompted and then, importantly, on the next step directly push information to a bot (Zap equivalent), which would then carry out the necessary chain of commands. Now on Zapier I’m finding there is no clear way to do this?I either have to change the trigger to be a new message somewhere, which is:Pretty clunky and messy, from a UI perspective, for the employees I’m building these apps/workflows for. Can’t use the dropdowns and prompts that slack workflows allows the user to fill. Significantly more prone to error, as they now have to make sure formatting is correct and the information is entered in the right ord

10
nicksimard
1 year ago
W
WLNNew
asked in How Do I

Send an email every time a new prospect is created in Pardot

Hi Community, I have a Business Requirement to send an email to a specific email adress every time a new prospect is created in Pardot.I want to include some custom fields in the email body but visibly it is something not supported by Zapier.Only the standard fields are being suggested.Any ideas please ?Thank you in advance.

3
christina.d
1 year ago
M
MangoPunchNew
asked in How Do I

No option to connect Facebook business account

I’m trying to set up a Zap to send and tag new Facebook leads from our business ads manager to our mailing list. I was able to connect a Zap to my personal ads manager. However, when I try and create a Zap to connect to our business account there is no option for it in “Connect A New Account”.Switching accounts on Facebook gives me this message: 

4
christina.d
1 year ago
Terms & Conditions