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25494 Topics

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Passer24Beginner

asked in Troubleshooting

When testing my Zap, I get an error when adding survey respondents' email addresses to Klaviyo.

Hi all. I am looking to connect Survey Monkey and Klayvio. I want to collect emails from those who reply to the survey to be entered into a list in klayvio so a flow can be set up to send an incentive. When I go to test this, I get an error that the test can capture an email.

UnexusNew

How can I trigger on the status change of a call in Topdesk?

I want to use the Topdesk trigger on Status change of a Call.How/who can add this to the Trigger options?

2

1 year ago

F

FGMINew

asked in Troubleshooting

Gravity Form error: We hit an error adding your new account, authentication failed: Invalid Base URL

Hey!I am currently trying to connect Gravity Forms, EventBrite and WordPresss.I keep getting this error

DidierSlamaNew

I can't find the Zapier integration in the FB settings to add the client's page

Hi- I’ve been running Zapier for years to retrieve leads on FB forms and ad a row on Google sheets.I have a new client and simply cannot find the Zapier integration in settings to add the client’s page. I have read that this is now done through Business Manager/Settings/lead access. I simply can not find it. Help, I’m tired of downloading the CSV file and copying and pasting to Google sheet.TIAD

DeimaBeginner

Still unable to define Google Drive files using their ID after the branding update.

As Tina19 wrote 3 months ago in this post I face the same issue. It seems that no solution has been provided yet.I developed a workaround but where my previous ZAPS costed me 2 tasks, now it takes 4 to 5 tasks to do the same ZAP. And that is pretty unfair ZAPIER as I now need to buy a higher volume of tasks for the same job. I face this issue is for creating any Google doc or sheet from a template. Here below an example: Before the rebranding my zap looked like this:Step 1 - Trigger: If a record in <my CRM> is updated…Step 2 - Task 1: Create Document from Template in Google DocsTemplate Document: Here I used to be able to copy the Google-ID of the document in the Custom field. Folder for a new document: Also here I used to be able to copy the Google-ID of the G-Drive folder in the Custom field. After hitting the Refresh Fields button all recognized data fields would be shown and I could start to link the data from Step 1. After the rebranding my zap looks like this:Step 1 - T

JustinLIFNew

Zapier app directory for Slack: can't use variables for Salesforce picklist' values

Hey there!I’m using Zapier app for Slack, it works great. In the Slack workflow firstly I show a form for a user, and then I create a Salesforce record using “Create Record with Salesforce” step according to the values the user chose. The only thing I can’t do is to somehow allow the user to choose the Record Type for the record. The builder doesn’t allow to use variables for Record Type field. If I paste the step id to the field, it just shows the error. So I wonder is it possible to set the Record Type for the record using values which user chose on the form before?Record Type populating Workflow itself

Donovan1905New

Cannot connect Google assistant to zapier account

Hello, I can´t connect my google assistant to my zapier account since there is no "Link" button in my google assistant page. Did someone already have these issue ?

4

1 year ago

J

JP HansenBeginner

asked in Code & Webhooks

Webhook zap even though "POST" fail.

I’m running a zap that gets data from Gravity Forms make a payload from that data and post it to an API . My problem is that for some reason one variable is a comments field. This means that post command fails because my code suddenly have line breaks. Se last line below: "public_comments": " Anmeldt af: XXX Anmeldelsestype: Forsikring anmeldelse Produkt: XXX Type: XXX Afhentning: Hurtigst muligt (Normalt næste hverdag) Afhentes fra: XXX XXX 22 B XXXX XXX Retur til: Forløb: Dette er en test mon det virker nu? påøæ+?=)(/&%"Even though the “POST” fails the zap se it as a success.. Problem 1: I cannot find a way to get rid of that line break with zapier.Problem 2: How do I get Zapier to

adamgyeeBeginner

How can I trigger a Zap when someone accepts/declines a Google Calendar Invite?

I have a bubble application that matches users together and schedules Google Calendar invites. I’d like my application to know when users either accept or decline the invites in order to display their response on my custom webpage. So far I have tried to use the Google Calendar Start mechanism in Zapier to check 12h before an invite happens, but don’t see any data that contains attendee responses. Any direction or assistance would be much appreciated!

TimDBeginner

How can I include line breaks in the body of my Outlook email?

How can I make sure that the body text in my automatically sent mail does not consist of one line? Using 'enters' doesn't work for me....

4

1 year ago

MrBlueSeaBeginner

asked in Troubleshooting

WooCommerce Connection: authentication failed: Authentication response parse failed.

Right, I have been trying to setup Zapier for a a few days now and getting really fustrated with flimsy WooCommerce “integration” which will just not work.I’ve hit a number of errors which some I have overcome, but now I am stuck and whatever I do. Following support guides and trying to do the process all over again nothing seems to get past this final error. We hit an error adding your new accountauthentication failed: Authentication response parse failed.I have the plugin installed, I disabled WordFence as I thought that would be causing issues. I disabled custom permalink settings, I have tried over and over to get this to work but nothing seems to help.just to be clear I am a WordPress developer and I understand how WordPress/WooCommerce work on a developer level, why Zapier doesn’t work I do not understand.To be fair I wasn’t that hopeful when I saw the Zapier plugin review but I thought it may have just been people misunderstanding the setup guide but It doesn’t seem to work what

kevzhuBeginner

Trello URL Attachment Name Update

Hi, I’m having similar issues with attaching a url on trello card from google drive. The name of the document currently appears as “open”, I’m wondering if there’s a way to pull the name of the document and add that into the attachment on the trello card?Following up this thread to check whether the fix has been implemented:Thank you!!

How to add a field that is in monday.com

This post has been edited by a moderator to remove personal information. Please remember that this is a public forum and to remove any sensitive information prior to posting.I have had my zaps set up by an expert but don’t want to hire again as expensive. I have one thing that I need help with. One of my zaps is working perfectly, and pulls through the net amount of a booking from the email and puts it straight into Monday.com. It does this by this field: However on our GETYOURGUIDE Zapier I want to add in the field ‘GYG Net’ but it is not on Zapier and I can’t work out how to add it in. It is in monday like below: Please let me know how to add this into zapier as a field :) Thanks!

asked in Troubleshooting

Catch Hooks are now infuriating!!!

Although i love the new editor for allowing me to not turn the zap off while developing, i think that Zapier as a company has made a huge mistake and taking a step back by changing the way that catch hooks work. you'll need to have the Zap Editor open with the webhook URL displayed. While leaving that window open, you'll want to send a new webhook to Zapier and then try loading more samples. Why is this an issue?100% of the time, in my use case, I DO NOT CONTROL WHEN THE TEST POST IS DELIVERED. I work with lead providers, which are posting leads to me, i do this so i can control the delivery of those leads to my individual employees. When I am onboarding a lead provider i DO NOT have control over when they are posting a test lead. This means that when I am building a new zap, I must rely on being in the same chrome tab with the zap open on the webhooks tab in the test section in order to retrieve the lead information. This is why it’s important to be able to receive lead data whenever

2

1 year ago

N

NPYCBeginner

asked in Troubleshooting

Google Calendar is being set to the wrong time even when my Google Sheet is set to the correct timezone.

I'm trying to create a zap that takes lines out of a google sheet, and creates a calendar entry into google calendar.It's working - to a point - except for one thing. It's putting the calendar entry into the wrong time/date. My google sheet is set to the correct timezone, my calendar also, and my zap - yet it's still pushing to the wrong timeSaturday, 24 September 2022, 12:00:00 - is my google sheet entry Zap response: startdateTime2022-09-25T06:00:00+13:00timeZonePacific/AucklanddateTime_prettySep 25, 2022 06:00AMdate_prettySep 25, 2022time_pretty06:00AM

Apke landBeginner

How do I send an email to myself when someone's subscription status gets changed to pending cancellation in WooCommerce?

Hello! I am trying to connect Woocommerce and zapier, in specific trying to send myself an email when someones subscription status gets changed to pending cancellation.Ive been toying with this for a while, and cant seem to zap the correct information. It is pulling from other members whose status is just active.Any help is appreciated!

2

1 year ago

mixelpixBuilder

asked in Troubleshooting

{{zap_meta_human_now}} defaulting to GMT

Hello,I have my Zapier account configured to America/Los Angeles.I have some date-time fields in Airtable which Zapier writes to.I usually use the {{zap_meta_human_now}} value and the times display correctly in Airtable (where the fields are configured to display local time). To be precise, the time displays correctly across user timezones, and is correct to the hour throughout the year whether in daylight savings time or standard time.Since 6/30/2022 the records I have such configurations writing to have been getting their time values set to what looks like GMT hours.Switching the Zapier time setting to {{zap_meta_pst_iso}} gets me in the ballpark, but now if I need correct to the hour timestamps, I will have to update all my zaps every six months for daylight saving.What happened that cause {{zap_meta_human_now}} to stop behaving?Thanks!

haskjdhfBeginner

How can I send the contents of a Google Drive file to Notion?

I want to see texts on notion through files on Google drive.I tried to add it, but no text variables in Google drive so it cannot retrieve text data?

KLUserNew

Squarespace Form not showing in the Zap Dropdown

I am new to this product and testing out. Trying to connect a SquareSpace form to Salesforce leads. I have followed all the instructions. Can someone tell me why the form I created in SquareSpace is not in the options to select when making a Zap. I made sure the form and page are enabled so can see them on the www. I have a ton of forms I can pick from SS but not the one I want to test with. Ideas?

Alyssa_BBeginner

How do I pin a note in Hubspot?

Right now I have an automation that is triggered when a form is submitted in Hubspot.The form submission itself generates a new contact, and then depending on an answer within the form, the zap creates a second contact, then creates a note with links to both contact pages and adds the note to both contacts (essentially a workaround for not being able to add associations between contacts in Hubspot).I’d like to know if it’s possible to pin the note to both contacts from within the automation. The note is created via the “Create Engagement” action, but I don’t see anywhere where I can pin it.I think it might not be possible, but I wanted to check if anybody else had accomplished it before assuming.

crfusaBeginner

asked in Code & Webhooks

Webhook Error No/Wrong Data - Object Refrence

I created a webhook url in Zapier that i copied into my application. My application reports this error each time I send data to Zapier:Error: Object reference not set to an instance of an object.Zapier does not recieve the data or sometimes the data that is in Zapier is not the data from my application, but appers the url page header infromation.Any help will be greatly appreciated.

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C

1 year ago

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