About Zapier Community
New to our Community? Get to know more about our space and how to make the most of your time here.

Code of Conduct Community FAQ's Zapier Common Questions What to Expect

Get Started With Zapier
New to Zapier? We have got you covered with our Zapier 101 Resources.

Zapier Essentials

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Zapier Reading
All of our best learning resources can be found here.

Featured Articles Show & Tell AI Hub Zapier Tools Hub

Learning Groups
Excited to meet other builders? Check out our interest areas full of doers, dreamers, and in-betweeners.

User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Get Help

Find answers to your questions. Ask the Community for help or hire someone to help you.

21760 Topics

B
ButtonjerBeginner
asked in Troubleshooting

Microsoft Office 365: Unable to send an email. Error Code 413

This post was split from the topic: Outlook emails not sentHi it has been a month and this still isn’t working: 

6
SamB
Community Manager
1 year ago
B
BambooBicycleClubBeginner
asked in How Do I

MultiZap: Shopify (abandoned Checkout > Sendinblue (abandoned checkout email) > Pipedrive (New Lead)

Hi Zapier Community,I’m new to Zapier (and sendinblue and pipedrive) and looking for some help and advice as we migrate to these new systems. Has anyone successfully created the following Multi-zap:Trigger: Shopify Abandoned checkout Action 1: Sendinblue: Send abandoned checkout email 1 Action 2: Pipedrive: Create new leadIf so would you be able to share how you did this. Any advice greatly appreciated.Thanks

12
B
1 year ago
L
laura7774New
asked in How Do I

Passing info from Squarespace subscription through Stripe

My squarespace site runs payments through Stripe. I'm trying to pass information from Squarespace to my email provider when someone subscribes via Zapier. However, it appears that Stripe, while processing the payment, is not passing along information about the product that was purchased in Squarespace.Any ideas on a fix for this? In zapier I am seeing the customer's id, address, name, email, etc, but not the product they subscribed to, which I need in order to trigger specific emails.

2
T
1 year ago
B
BeginnerNew
asked in Code & Webhooks

Using an API in daily email automation

Hello - I’m trying to set up a daily email automation that pulls content from an API to populate in the email.  What’s the best way to go about setting this up?

3
B
1 year ago
W
weinsteinrocksNew
asked in Troubleshooting

New Saved Message not working for private conversations In Slack

I’m using the Saved message in Slack, but it’s only working when I save a message in a channel.  When I save a message in a private conversation, the trigger does not work.

5
Troy Tessalone
1 year ago
R
RodNew
asked in How Do I

How to purchase information from ClickFunnels into Google Sheets

I have created an order form in Clickfunnels, and I want to create a zap that will do the following:When a successful purchase is made, the “zap” will send the purchase information, including contact / shipping info and what they have purchased to a Google Sheet, so I can keep track of the orders in one place.

3
Troy Tessalone
1 year ago
B
bohashiBeginner
asked in How Do I

Updating Google Calendar event without not deleting old event

Question: How do you set-up a Google Calendar to Google Calendar zap that fully updates new events including time/day updates and either adjusting the current event or at least deleting the old one? Use Case: I have two work emails, thus two Google Calendars. When I have a new event created in one, I’d like it to copy that event to the other calendar as well. In addition to creating a new event on the other calendar, I’d like for it to also to update when an update is made such as a time change. When using the steps seen here, it’s seems to work except when I tested updated an event time, it just creates a new event in the other calendar and leaves the other old event as-is so I have two events on the new calendar: one that is the updated correct one and the other old, not correct one. I thought the zap would just move that event like if you were dragging or manually adjusting the time in Google Calendar yourself.  

5
Troy Tessalone
1 year ago
S
Sacha.adsNew
asked in How Do I

Zapier : JotForm > Google Sheet problem

Hello, I have a problem of integration between Jotform and Zapier.I connect my Jotform account to Zapier, I pull data with trigger, I create my zaap properly then I test it and everything is working, my data loads on google sheet. However, when I do a submission on my Jotform’s form, I don’t see any data in my Google sheet. Zapier seems not noticing that a form has been submit in Jotform.I saw that other people had this problem but I don’t find the solution, do you have any ideas ? Thanks a lot,Sacha

2
Troy Tessalone
1 year ago
P
pnivBeginner
asked in How Do I

OneDrive has no access to shared folders

Use CaseI would to create automatically a folder in a SharePoint folder that is shared with my account.From the OneDrive website I can see the shared folder in “My files” and can manually create folders inside. ProblemWhen I try “Create Folder” action, I don’t see the shared folder in the parent “Folder” field. I can see only my personal folders. I tried also to manually enter the path of the shared folder, but again without success.When I try “Find Folder” action and enter the shared folder name, it cannot be found. Is there a way to work with the SharePoint folders? Maybe login with another account? Thank you in advance! 

3
christina.d
1 year ago
P
podcastpartnershipBeginner
asked in Code & Webhooks

Troubleshooting Webhook POSTING to Flask Server

I am trying to use my Flask server to receive webhooks from a Zap, but getting an error when I test: Traceback (most recent call last): File "/usr/local/lib/python3.9/dist-packages/flask/app.py", line 2073, in wsgi_app response = self.full_dispatch_request() File "/usr/local/lib/python3.9/dist-packages/flask/app.py", line 1518, in full_dispatch_request rv = self.handle_user_exception(e) File "/usr/local/lib/python3.9/dist-packages/flask/app.py", line 1516, in full_dispatch_request rv = self.dispatch_request() File "/usr/local/lib/python3.9/dist-packages/flask/app.py", line 1502, in dispatch_request return self.ensure_sync(self.view_functions[rule.endpoint])(**req.view_args)TypeError: receive_webhook() missing 1 required positional argument: 'request' Here is my handler for the webhook:@app.route("/webhook", methods=['POST'])def receive_webhook(request): print(request.json) return request.json It seems like Zapier is calling my handler with no argument. Shouldn’t i

2
P
1 year ago
A
AKUBeginner
asked in How Do I

Create Quickbooks invoice from New order Shopify

Hi everybody, I try to automate Quickbooks invoice creation when an order is placed on Shopify.Step 1 (no problem): New shopify order Step 2 (no problem): Find or Create Customer in Quickbooks online Step 3 (Issue): Create Invoice in Quickbooks onlineThis message always appear. Who can help me to solve this problem ?  Thank you so much

3
Troy Tessalone
1 year ago
P
Pierre CoutarelNew
asked in How Do I

Problème Tâche Zapier

Bonjour, Suite à un bug de Pipedrive, j’ai 300 tâches automatisables qui se sont déclenchés le 13 février à 4h du matin sur Zapier. Pipedrive m’a évoqué qu’il s’agissait d’une erreur de leur part mais ils ne peuvent rien faire pour moi pour mes tâches Zapier. J’ai fais un mail au support mais j’attends une réponse de leur part car mes zaps ne fonctionnent plus. Cela vous est il arrivé ? Comment avez vous résolu ce problème. Je vous joins un screen du problème.  

2
Troy Tessalone
1 year ago
F
firsthouseBeginner
asked in Code & Webhooks

Send subscriptions in Stripe to Klaviyo via webhook?

We are trying subscribe someone to our email&sms list inside Klaviyo when they sign up for a subscription inside stripe. To give consent for this Klaviyo suggested this https://help.klaviyo.com/hc/en-us/articles/4407486310683-How-to-Send-Consent-to-Klaviyo-via-Zapier#troubleshooting-tips5 . I have this set up but I'm unsure on what the zap should be to get this info from stripe to then send the code to Klaviyo. Here's also a loom with further explanation https://www.loom.com/share/1048ca196dbd43d3af0d64dad087b968 

13
F
1 year ago
I
INSHADCCNew
asked in How Do I

Facebook Connection problem

When i try to login i got text "Zapier could not connect to your account.  Your email is required for us to connect with your Facebook account" But my account have email I.D

1
Troy Tessalone
1 year ago
R
ratibNew
asked in How Do I

How to equally distribute leads to Salestrekker?

Hi Everyone How do I EQUALLY distribute gravity form leads to salestrekker via zapier? Example: If my website generates 10 leads today, they go to saleskekker via zapier to 2 different person and I want them to go in equal like 5 leads each  How can I put this logic in zapier to distribute equally?TIA 

2
Troy Tessalone
1 year ago
M
mensirfrasum34New
asked in How Do I

How to search on a field that may be empty?

Trying to sync up a postgres record to airtable on create/update. The field has a couple of ids that I would like to check for in airtable to determine whether I should create a new record or update an existing one. The first id (optional_id) I need to search on can possibly be null. This causes the search to fail before it can get to the other id(required_id) that should always be populated. Is there any way I can skip the initial search for optional_id if it turns out to be null in postgres?My current outline is as follows: 

2
Troy Tessalone
1 year ago
C
CouparioNew
asked in Code & Webhooks

Custom response to Webhooks or workaround

Hello everybody, as far as I can see, there is currently no option to customize webhook responses. I want to connect the adyen notifications with an app, but adyen requires an [accepted] string.Is there any plan to implement this in the near future? If not, is there any workaround solving this problem? I saw, that this was also a closed request one year ago and quite a few others requested the same feature. Any updates? Thanks!

2
Troy Tessalone
1 year ago
T
Toby Silent DiscoNew
asked in How Do I

Delay Zap to specific time of day

I am trying to set up for a zap to send a specific time of day. Brief:Google Sheets - New line on sheetDelay until 6pm on that daySend SMS text to customer at 6pm Could someone help on how to set this up. 

2
SamB
Community Manager
1 year ago
jeffernst
jeffernstBeginner
asked in Code & Webhooks

How to output “ok” in response to catch hook?

I have a Zap with a Trigger that uses Webhooks by Zapier’s Catch Hook that another app (GoTranscript) sends POST requests to. When GoTranscript sends the POST request, it requires the Zap to output ok before it will pass the data I need from the POST request. How do I configure Zapier to output ok?Here is the entirety of the documentation on this from GoTranscript.Thanks in advance for your help.

3
jeffernst
1 year ago
J
JeanTinkerer
asked in How Do I

Trigger "New Reaction Added in Slack" once only

 This question has been asked before, e.g. here:The proposed solutions are cumbersome, though.I wondered if it would be possible to let the zap add a `:check:` reaction as a latch, and then check for the existence of that reaction. However I couldn't see how to check for the existence of a reaction. Does anyone know of a way?

5
SamB
Community Manager
1 year ago
K
ktewsonBeginner
asked in How Do I

Freshbooks unpaid Invoice showing as Draft in Xero. How to show Awaiting Payment instead?

An unpaid Invoice from Freshbooks zapped to Xero is showing as Draft in Xero, but I need it to show Awaiting Payment.  Any ideas?  I only have 3 options when setting up the Zap.  I have draft, request approval or Approved.  I obviously have it set to “Approve” because it doesn’t give me the option to select ‘Awaiting Payment’.

4
SamB
Community Manager
1 year ago
Y
ydrapaBeginner
asked in How Do I

Zoom recording trigger for all users recordings under Account Management

The above post says: This post has been closed for comments. Please create a new post if you need help or have a question about this topic. So I’m making a new post to ask Zoom support: To add my vote to this feature request, and; For an ETA on this feature since it has been 3 months since it was last updatedThe issue, as far as I understand, is the permissions that the Zoom app asks for and then I suppose some development work for Zapier to parse the extra information:Does anyone know of a workaround for now while we wait for Zapier to update their Zoom integration? Can the same be achieved with webhooks or custom code somehow? Or is there another third party service that already has this integration we can use?

4
SamB
Community Manager
1 year ago
G
GonectBeginner
asked in How Do I

WooCommerce integration - no product categories

When using the the trigger Order in WooCommerce there is no data field containing the product category. This is severely limiting for segmentation as SKUs and product IDs don't always flawlessly indicate the category.For numerous email marketing clients I've wanted to segment them based on the product categories in WooCommerce, Zapier provides every bit of information except this.Why?Edit: I've been testing with webhooks, Legacy API, etc as well but so far no luck. The product category is nowhere to be found.

9
SamB
Community Manager
1 year ago
A
AdamGudmundssonNew
asked in How Do I

Asana start date missing

Hey, Is there any plan to integrate Start Date to the Asana create/update tasks tools?The best I’ve found is to create a separate webhook and do it manually, which sounds like a huge hassle not in line with the core of Zapier.I have seen another similar question, with a non-answer and is now locked. Hoping to raise some attention to this topic to see if it can be added, or if we should expect integrations with tools such as Asana to be outdated and perhaps avoid building those in Zapier?

2
SamB
Community Manager
1 year ago
R
RelliottBeginner
asked in How Do I

Date and month reversed in HubSpot

I am trying to convert a single line text Hubspot property ‘ Date of Birth’ to a date property named DOB. I am in Australia so DD/MM/YYYY is what I am trying to achieve.The date formatter does a great job when the day is greater than 12, then the property is filled correctly, if the the day is 12 or less than it will swap them around.Example :13/04/2020 (13th April 2020) will be 13/04/2022 on Hubspot (Correct format) 12/04/2020 (12th April 2020) will be 04/12/2022 on Hubspot (Incorrect format)See images attached; The Hubspot date picker is set to DD/MM/YYYY and the region is set to my local time zone, however when the submission is made, the DD/MM switches when the day is 12 or less.Does the formatting function allow for single line text to date conversation or am I missing something?Please help!

2
R
1 year ago

Hi, my name is Elizabeth Snowdon. I’m a user researcher at Zapier. We want to talk to Zapier customers who are also evaluating or using Make/Integromat. This research will enable us to discover opportunities to improve Zapier’s core workflow.

Fill out the short survey below, and if you’re qualified, we will contact you to schedule a 30-minute interview. Those scheduled for an interview will be provided a gift card for your time.

Take short survey

Terms & Conditions