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28618 Topics
O
oshoBeginner
asked in Code & Webhooks
Simple Python code - no output

i use this simple code (made by chatgpt):def extract_data(body):    lines = body.split('\n')  # Split the body text into lines    first_name = last_name = None  # Initialize first_name and last_name as None    for i in range(len(lines) - 1):  # Iterate over each line, leave out the last line        if "שם פרטי" in lines[i]:  # If line contains "שם פרטי"            first_name = lines[i + 1].strip()  # Extract the next line as first_name        elif "שם משפחה" in lines[i]:  # If line contains "שם משפחה"            last_name = lines[i + 1].strip()  # Extract the next line as last_name    output = [{'first name': first_name, 'last name': last_name}]    return output i receiveoutput_missingPlease define output or return early.idoxoJXdKRLy3c5EwtrvzcLZ9A2ENs0kRlruntime_metamemory_used_mb45duration_ms3logs  why? what wrong? 

5
O
1 year ago
swilder
swilderNew
asked in How Do I
How do I format the "Body" field to cover all the space when sending the email?

I set-up email thru gmail to send to subscriber, however the format of the body is not covering all the space when I send the email.  

3
ken.a
1 year ago
B
BobAlteoNew
asked in Troubleshooting
Create Ticket in Zendesk action doesn’t allow attaching a file.

Hi there, I am trying to simply send a file by email via Zendesk, which is the main customer communication channel we’re using.Since Zendesk tickets are basically emails, I just want to send an email with attachment.However, the Create Ticket in Zendesk action doesn’t allow to attach a file. It looks like I have to 1. create the ticket, and 2. add the attachment to an existing ticket: With that logic:Either I create a ticket (first comment public) with some content, and then use attach file to ticket (with text/a comment). In that case, the customer receives 2 consecutive emails -- bad or I Create the ticket with a first private comment (~ an internal note in Zendesk), and then try to Add file as attachment in that case the customer doesn’t receive any email -- worse the Attach File to Ticket step keeps the private mode and doesn’t allow to change it, so the ticket exists with 2 private comments, the initial one and the second one + attachment I also tried the Updating an existing Z

6
TimS
1 year ago
Shein022
Shein022New
asked in Troubleshooting
DocuSign error Having trouble loading 'Recipientrole' data. Could not retrieve detailed template data: TEMPLATE_ID_INVALID

This is what I keep running into with Docusign:Unable to load choicesWe're having trouble loading 'Recipientrole' data. Could not retrieve detailed template data: TEMPLATE_ID_INVALID: Invalid template ID I seemed to work with my personal email (trial account w Docusign). When I changed the email to my work inbox (paid/upgraded with docusign) it gives me this response? Help?

3
ken.a
1 year ago
9n9healing
9n9healingBeginner
asked in Troubleshooting
Square to Google Sheets, line items starting from Row 1 instead of in order

Hi, I have a Zap running from Square to Google Sheets. It is supposed to create one or more rows when an order is processed in Square. The issue I’m having is the data is showing up at the top of the spreadsheet, always in Row 1. I need it to start on Row 2, and continue consecutively (Row 3, Row 4, etc.) each time an order is processed (sheet screenshot). Thanks! 

1
Troy Tessalone
1 year ago
Brittany F
Brittany FBeginner
asked in Troubleshooting
Issues copying data from multiple Google Sheets into one master spreadsheet.

I have a reoccurring daily email which attaches a Google Sheet of the same name and sender address. I am trying to automate a Zap which copies the information off of each day’s new google sheet into one sheet (with the same headers.) I’ve been able to run two Zaps which adds each new attachment to a folder on my Drive with a different name for each (the date- and then the static name.) Yet, now I am stuck on how I can copy the information from one sheet to another. I ran a few Zaps that just added blank rows to the Final google sheet, but it failed to copy in the new information. I also tried transferring the data, but that didn’t seem to work as each file has new names, but it’s possible I have just been putting in the information wrong.End goal is get multiple folder files to copy onto one google sheet.Let me know what you think the best operations to achieve this outcome would be. 

3
ken.a
1 year ago
J
Joseph.wintersBeginner
asked in Code & Webhooks
Extracting data from parsed JSON

I have a web-hook pushing parsed data. I have a section of javascript_variables I need to map based on the name of the variable, and the value present.  My problem is, when I try to access this data in other steps, it's not allowing me. Zapier is lumping all the names together and all the values together. Tried creating a line itemizer action, but it does the same thing with the data in the other steps. I have these UTM Fields in CRM and ultimately just need map the data to the specific field.

1
Troy Tessalone
1 year ago
NealS
NealSBeginner
asked in Troubleshooting
Unable to view or download the file in Gmail: "The file could not be opened."

Hello, When I add an attachment using a dropbox url the zap sends the message but I am unable to view/download the file in the test email. I get a message that says “The file “...” could not be opened.”I’ve tried many different files and I get the same message. Can someone please help me figure out how to attach a file to gmail? My zap is being triggered from google sheets to send an email to someone requesting a guide from my website. Thank you in advance. Neal

12
christina.d
1 year ago
jessie8o8
jessie8o8Beginner
asked in How Do I
Pull Sheet Rows based on Range of Date (dynamic)

Objective: Send weekly slack message containing the sheets contents of that week puling from the “date” column. Example: See image below My zap will be a weekly scheduled trigger. I would like to be able to input the row into the slack message based on the current date range. I would prefer to remain in google sheets and not transfer to airtable. I am comfortable formatting the slack message, I just need to be able to have the correct rows as input. 

4
christina.d
1 year ago
ggoyetteSVG
ggoyetteSVGBeginner
asked in Troubleshooting
New files aren’t detected by Zapier when getting new files inside of OneDrive subfolder as a trigger.

I am having trouble trying to get what I thought would be a simple task of getting new files inside of OneDrive to trigger my zap to start but for whatever reason, the new files aren’t being detected by Zapier. I am currently using a power automate flow that grabs attachments from emails and posts them inside of OneDrive. There is one folder with various amounts of subfolders where the attachments get dropped into. No matter where I have the workflow dropping the files, the zap still won’t trigger. When I place these files into OneDrive manually, the zap detects it immediately. I read on one of the forums that the OneDrive trigger doesn’t like to work with an API/RPA but I feel like there has to be a way to work around that if this is true. I can’t really supply pictures of the issue because I have barely started my zap and still trying to get this trigger to work. If needed, I am more than happy to supply screen shots! Thank you!

5
ken.a
1 year ago
Fish Sauce
Fish SauceBeginner
asked in How Do I
Using Keepa RSS Alert to send to Discord Channel

I’m testing Zapier to use for Keepa Amazon alerts to send to a discord channel. Keepa offers a RSS feed so I setup a Zap for the RSS feed to sent to a Discord channel. It works but I want it to display the current price in the Discord message body. How can I do that?Also, Keepa is setup to send an alert to your Telegram which is MUCH faster. I noticed that I receive the alert on telegram about 20-30 sec. before it sends to the Discord Channel. Anyway to speed it up??

6
christina.d
1 year ago
Calado
CaladoNew
asked in Troubleshooting
Authenticate failed, reason: getaddrinfo ENOTFOUND .dendearts.com

I am creating a woocommerce zap. During authentication i received the following error We hit an error adding your new accountauthentication failed: request to https://.dendearts.com/wc-zapier-auth/v1/authenticate failed, reason: getaddrinfo ENOTFOUND .dendearts.comMake sure you click "Allow" or "Accept" on the permission popup Double check your Account has the correct permissions Check out our help docs for more information I followed all the instructions from this pagehttps://docs.om4.io/woocommerce-zapier/usage/#authenticateI added my website, username (in this case I used my email address), and I used the application password.  I checked the plugins I have and do not believe this is an issue. Am I missing something?  Regards 

5
christina.d
1 year ago
Jina Watson
Jina WatsonBeginner
asked in Troubleshooting
Intercom to Zendesk: Unable to pull lead's message for support ticket Creation.

Hi - we are setting up a zap between Intercom and Zendesk that creates a ticket in Zendesk when a lead is tagged with “support ticket” however, I can’t seem to pull in the lead’s message that is needed for support to know what the ticket is about. During the Intercom chat, we ask for normal fields (name, phone, email) and then ask for “subject” and “message” (setup as person data attributes) that we then want to populate in the “Subject” and “Message” on the Zendesk ticket but it isn’t an option in the dropdown.Any ideas or workarounds?

6
christina.d
1 year ago
greysonz1997
greysonz1997Beginner
asked in How Do I
How do I set up a Gmail forwarding to another email?

Hi guys, I’m trying to set up a flow that will automatically email from my gmail inbox to another email. For example, whenever I receive an email that has the keyword [New Request] in my inbox, I want zapier to forward that to a new address. How can I do that? Thanks in advance!

16
Troy Tessalone
1 year ago
Troy Tessalone
Troy TessaloneZapier Expert
posted in Code & Webhooks
Zap App Action: API Request - RESOURCES

Zap App Action: API Request - RESOURCES HELPLinks:https://help.zapier.com/hc/en-us/articles/12899473501453-Create-an-API-request-in-your-Zaps#limitations-0-0 https://help.zapier.com/hc/en-us/articles/12899607716493

0
Troy Tessalone
1 year ago
Garrett P
Garrett PBeginner
asked in Troubleshooting
Email-ChatGPT-Google Sheets

Hey everyone. I am trying to get my emails to be summarized by chatgpt then loaded to my google sheets document. Right now I can only get the test function to work. When I published the zap it has not worked since i have received emails since. On top of that the summarize includes a lot of code which is confusing. See attachments. 

2
Garrett P
1 year ago
DocumentalWhop
DocumentalWhopBeginner
asked in Code & Webhooks
Send Dynamic API URLs in the Google Drive App Extension

I’m using the Google Drive App Extension to to automatically update a file in Google Drive with specific Labels. In the Google Drive API, I need to specific the unique fileId for the file I’m trying to edit. For each zap, I would like to dynamically update the fileId. How do I update this?   

4
DocumentalWhop
1 year ago
paolah
paolahNew
asked in How Do I
How do I set up a Zap to notify Slack when a date field in Salesforce contact is updated?

I have a date stamp field in our salesforce’s contact object that is automated when a prospect is ready to have a discovery call with us. When this field is updated in salesforce, i want to create a trigger into a slack channel. I am stuck on the trigger portion of creating my zap. I have selected the contact object → i have selected the field that is a date field and i am not sure what to select for Field Updated Timestamp and Field Updated to.Have I started this zap correctly?

3
Troy Tessalone
1 year ago
Joshva
JoshvaNew
asked in Code & Webhooks
Sending multiple files through POST API

Hi there, i am looking for some further info on how to send files via the post method on webhooks.  Is it possible to add the files onto the ‘Data’ section or am i able to add multiple files to the ‘File’ section?  Here is some additional info that may help;  Case DataFiles passed via the casedata attribute should be of type PDF and base64 encoded.Signatures passed via the case data attribute should be of type PNG/SVG/JPG and base 64encoded. Example request"dsarResponse": {"filename": "example.pdf","value": "<Base64 encoded file data>"},"proofOfIdentification": {"filename": "example.pdf","value": "<Base64 encoded file data>"},"proofOfAddress": {"filename": "example.pdf","value": "<Base64 encoded file data>" I will appreciate all the help provieded!Thanks

1
M
1 year ago
jessie8o8
jessie8o8Beginner
asked in Troubleshooting
Inserting a file image in a Google Sheets cell

I am success in finding the the file from google using “Find a File in Google Drive” Zap. I am trying to use “Create Spreadsheet row in Google Sheets” Zap and inserting [File: (Exists but not shown)] in one of the field. When tested it uploads a zapier link to the image, not the image itself. Please advise

2
Troy Tessalone
1 year ago
retvaripeter
retvaripeterNew
asked in Code & Webhooks
Connect a custom API to Zapier

Hi Folks, Could please help me with this case?: 1) I would like to get a color database from this site:$.ajax({ url: "//stage-api.benjaminmoore.com/api/{YOURAPIKEY}/color/GetPaletteByCode", data: "code=AFF&colorData=true&countryCode=en-us", dataType: "jsonp", jsonpCallback: "CallbackFunction", error: function (xhr) { // your error code here }}); 2) Get the object and send it to Webflow CMS Is it possible to do this with Zapier? In that case what would be the steps? The second part seems to be easier, but I don’t know how to connect the link above to Zapier, because it’s not the usual auth. I wonder if you could help with the first step: connect the database to Zapier above🥹 Many thanks in advance, Peter

7
retvaripeter
1 year ago
michael291
michael291Builder
asked in How Do I
How to bulk switch app accounts?

Hello, I do have a few apps that are used in 40+ Zaps. And I need to change all those apps to different accounts.I used test accounts while building the Zaps, but I need to switch to the “live” accounts now.How can I do that without editing each of the 40+ Zaps?Thanks for help, Michael

3
SamB
Community Manager
1 year ago
Cben
CbenBeginner
asked in How Do I
How to synthesis data from involve.me submission into number data for QuickChart?

Currently the answers for the involve.me questions are text, looking for a way to convert it to number data. Total 17 categories, where 11 categories is the sum of 3 specific qns and 6 categories with single qns.  the number data will be used in the next action for quickchart.

5
SamB
Community Manager
1 year ago
Nordcad
NordcadBeginner
asked in How Do I
Can I upload PDFs to Microsoft Dynamic 365 CRM to see which company was invoiced?

HiMy company is currently changing our ERP system - from E-conomic to Business Central.In E-conomic we have opportunity to send PDFs into the system, which will then read, which company had sent the invoice with included:Invoice number total etc.Unfortunately, this features doesn’t seem to exist in Business Central.  That is why I was wondering if this is possible to make in/with Zapier?

4
chanelle
1 year ago
nicksimard
nicksimardZapier Staff
published in Troubleshooting
Troubleshooting your Zaps (session from ZapConnect 2021)Video

Anyone can troubleshoot their own Zaps! Join Zapier Expert, Andy Wingrave, to learn how to self-resolve errors and how to avoid common mistakes when building Zaps.You'll leave this session with an understanding of how to problem-solve common errors and where to turn when you need extra support. 

5012
BlackCube
1 year ago
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