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25736 Topics

R
Ron
asked in How Do I

Freshdesk to Service Now Integration

Hello,Has anyone used Zapier to integrate FreshDesk and Service Now? We have a customer who uses Service now and we use freshdesk, They want to automate tickets from Freshdesk to Service Now. Do all Freshdesk new created tickets need to be created in Zapier for this to work or can someone create a ticket in Freshdesk that will feed to Service now through Zapier? If so, what's the best practice on getting the parameters and fields in freshdesk to correctly fill and match the corresponding fields in Service now? Thank you.

1
Liz_Roberts
4 years ago
T
TheInstitute
asked in How Do I

Twitter --> RSS Feed (images do not post)

Has anyone had any success is getting the image posted in Twitter to post in the RSS feed?

3
AndrewJDavison_Luhhu
4 years ago
E
Emma_W1
asked in How Do I

Stripe / Mailchimp Zap customization

Hi,I'm trying to set up a zap between Stripe and Mailchimp and I'm wondering if it's possible to do the trigger based on only specific charges. I.e. I don't want all paying customers in Stripe to go through to the Mailchimp mailing list - only a certain number of them, which is based on a 'custom value' found in the Stripe description field.Is it possible to set up this custom trigger?

1
AndrewJDavison_Luhhu
4 years ago
T
Tyler
asked in How Do I

Modify the "Send From" in Zap with Gmail

Hi, I run Facebook ads for local businesses and use Zaps to help automate some of the tasks for my clients. In setting up an automatic email to send from Gmail, I want to modify the "From" field to come from the company and not from my persona Gmail. Right now, emails say From: tyler.zanini@gmail.com and I want them to be From the company.Any idea if this is possible?Thanks!

1
AndrewJDavison_Luhhu
4 years ago
G
Gigi
asked in How Do I

How can I track how long someone is on my clickfunnels page, and then update that contact in Aweber?

We have a video on our thank you page after someone opts in, and we need to get update their contact record if they watch the video for at least 15 minutes. What would be the workflow to achieve that? We have both a FB pixel and Google Analytics

1
AndrewJDavison_Luhhu
4 years ago
K
KinpachiSensei
asked in How Do I

Update Jira ticket State in the middle of Zap

Hello,I am trying to create a Zap which will check if a technician is assigned to a Jira ticket, after x amount of time. I've got the logic down, but it seems like the Zap only retrieves data from Jira upon ticket creation. It does not look to refresh the data after the time delay, and relies on the original data provided.Is there a way to get Zapier to update the data from the ticket before making the filtered evaluation? I need for it to check again to see if a technician is now assigned after the time delayRegardsKinnon

1
K
4 years ago
K
KinpachiSensei
asked in How Do I

Jira-Update Fields

Hello,I am trying to create a Zap which will check if a technician is assigned to a Jira ticket, after x amount of time. I've got the logic down, but it seems like the Zap only retrieves data from Jira upon ticket creation. It does not look to refresh the data after the time delay, and relies on the original data provided.Is there a way to get Zapier to update the data from the ticket before making the filtered evaluation? I need for it to check again to see if a technician is now assigned after the time delayRegardsKinnon

1
K
4 years ago
M
MayHarris
asked in How Do I

Help with Clio to Trello Zap

We've had a Clio to Trello Zap working for quite some time. When a new "matter" is created in Clio, it creates a new card in Trello. It stopped working a couple days ago, so I went in to turn it off, and then test it and turn it back on. I can get through the test (it sends a test card as designed) but when I go to turn it "on", I get this error:Unable to create Webhook for matter {"error":{"type":"RecordInvalid","message":"Expired at is outside of allowed limit","errors":{"expired_at":["is outside of allowed limit"]}}}Is this a Clio issue, or a Trello issue, or a Zapier issue? I can't find information on this one anywhere.Thank you!

3
steph.n
4 years ago
J
Joe
asked in How Do I

Updating a the wrong row in Samrtsheet

Hello,I have a zap that triggers when a new row is added in Smartsheet, it then uses a column in smartsheet to lookup data in Google sheet then return that data to update the rest of the row in Smartsheet.The issue is when the data is returned to Smartsheet it is being updated in Row 3 instead of the row tht it should update which is row 1. The new rows in Smartsheet are always added to row one.In creating the Zap it shows I am selecting it to return the data to row 1. Not sure what I am doing wrong. Can anyone help??Thank you,joe

7
J
4 years ago
D
DennisK
asked in How Do I

Created a Pipedrive deal from gmail but can't populate notes

Hello,I have a web contact form that sends gmail. I was able to create a zap that picks up the web contact email and create a deal in Pipedrive. What I can't figure out is how to populate the notes field in the deal from the email message body. I assumed that would be pretty easy to do, but I don't see any obvious way to go about it. A little help?Thanks

2
D
4 years ago
P
Phil49Beginner
asked in How Do I

Pipedrive Trigger not working anymore

HiI had zap using Pipedrive Deal Change trigger, and action is a new row on Google sheetI worked. It's not working anymoreI switched off a zap which was working. Impossible to witch on again. Error message is There was a problem activating your Zap. - hide detailsError code 404: {"success":false,"message":"Failed to get user or company"}Who could have an idea ? what could I do ? thanksBest RegardsPhil49

6
Lionel_Selie
4 years ago
A
AmyAtSpry
asked in How Do I

Basecamp To Do to Outlook

I was wanting to setup up a zap when a new To Do is created it creates an Outlook Task for the assignee of the to do. I realize that the only option is to create an Outlook Event. But without hard coding a time stamp, the zap doesn't create an event. Is there a way to use the data natively available in Basecamp to successfully create an Event aka don't need to hard code in a time but simply use the Basecamp Due Date? Also, if I have multiple team members, is there a way to only send it to the member who is assigned the to do?

4
A
4 years ago
A
antoniovandreNew
asked in How Do I

App for Android.

I liked Zapier. Could you develop an app for Android?

1
jesse
4 years ago
M
matteberry
asked in How Do I

Trying to automate a specific email... help!

Hello, I am trying to automate an email series I have to send out to a number of people and it takes FOREVER. Bear with me through the details...I am the course scheduler for my department at a university. During the course scheduling period, I will send EACH teaching instructor their course load with some email text. The course load information can either come from an Excel spreadsheet with multiple rows dedicated to each class/lab/seminar etc, or from a PDF version with the same information broken down in a more paragraphical way.I am looking for a workflow that will select the chunk of rows from the spreadsheet that belongs to each professor, and send that information in the body of an email to said professor.Any suggestions?

6
M
4 years ago
E
Eranul
asked in How Do I

Generate Google Sheet from Custom Fields in Clickup tasks

Hi, at work we use Clickup as a project management tool where a task is defined as a project. Had to do it that way to be able to use custom fields and be able to view all tasks/project in a specific way all together.But, we need to be able to report on some of these fields to other departments in a easy way, and the export functionality in Clickup itself is very limited. So I have set up a Google Sheet for this and I've tested Zapier for and it works as intended as it is generating a new row in the sheet when we are adding a new task/project in Clickup. However I am struggling big time with showing the custom fields as separate columns/cells in the Google Sheet. In a typical project we have 6-7 custom fields with for instance dropdowns to define the project type, various dates (including due date, but that one isn't a problem) and a field for commentaries.All of these fields are gathered together to the Google Sheet as two cells; one for the defined data of that custom field

1
AndrewJDavison_Luhhu
4 years ago
A
AndrewN
asked in How Do I

Facebook Lead Ad Not Working :( Please Help

Hi all,I have always been able to use the Facebook Lead Ad App easily - however, I keep geting the below error and can't work out whats wrong!Please could someone help with this!

2
A
4 years ago
W
Wytex
asked in How Do I

Forwarding Inbound attached file email to another email address with cron

Hello what I need to do is to;1) get an email with an attached file into a mail box2) take this attached file and create another email and send it to another email address3) all of this flow must be done by Cron

3
AndrewJDavison_Luhhu
4 years ago
N
NoiNah
asked in How Do I

How to call webhook url and not open an html result page?

I use Zapier webhook to find and update a record in AirTable. I put that link in the email and sent to someone. But when the person clicked on the link, webhook got called and opened up an html page with the result of the webhook calling. Is it possible not to open the html page? I did try silent mode but it still opened up a new web page. Or do I have to use other method completely?

4
AndrewJDavison_Luhhu
4 years ago
C
chrisb
asked in How Do I

Reference discount codes back to hubspot

Hi, We are new to zapier and trying to find a solution to a problem we have. We have generated a large amount of discount codes that we would like to send to cusotmers who make a specific item purchase on our website. The idea we have is that if the customer belongs to a hubspot list, they will eventually get a discount code which is unique sent to them. I am trying to use google sheets to store the individual unique codes, where one must be applied to one customer. how can i use zapier, to assigned a unique code and the get zapier to pick it back up and store it in hubspot, so we can set an automation to send the code to the customer? Would appreciate any help anyone can give, i know its possible but i am unable to work it out, many thanksChris

2
C
4 years ago
S
Small
asked in How Do I

Update any.do task from Google Calendar

Hi everyone,I'm looking for a way to update tasks in Any.do.I'm currently using a zap to create an any.do task when I create a Google calendar event. But I can't find the zap that will allow me to update the task that corresponds to my event when I move it.For example, I create a Google calendar event on Monday. My actual Zap creates a task on Monday in Any.do. I move the event to Friday in Google, I would like the task to move automatically in the same way in Any.do. Any zap that would do this?Thank you so much!V.

5
S
4 years ago
H
hugh_hopkins123Beginner
asked in How Do I

New Trigger Updated Issue: Triggers when an issue is updated.

I can see that there is now a new trigger - which is when an issue in Jira is updated. Thats great.But i cannot see anywhere where you specify what project in Jira to refer to, or what type of ticket, or what field that is being updated.So its currently finding ANY jira ticket where ANY field is updated. i.e. tickets getting updated every second! How can i specify the project i want, and only when a specific status or field is updated?!Thanks for the help

3
Danvers
4 years ago
M
Michelle_Coach1New
asked in How Do I

Email by Zapier not working!

Hi guys! I have created a Zap that sends an email each time a form gets completed on my website (the form is made by Active Campaign which is embedded on to my site)The idea is that once the form gets submitted the results are sent (by Email by Zapier) to the person that completed the form and also to us (again by Email by Zapier)The zap is working fine, however I have received a couple of random error messages when 2 or more people complete the form at the same time saying "Sorry! That is too many emails sent. Please try Mandril, Mailgun, Gmail, or others for bulk email."I am a little confused as this is not something relating to bulk emails as each one is different and after the error when one person completes the form it works as normal.Any ideas on how to fix it or get round it?

2
Danvers
4 years ago
J
JacobBeginner
asked in How Do I

Following up with sales team after event

Hi there,I am trying to follow up with an external sales team through email after an event ends. We do NOT share a CRM which has complicated this.Here's what I thought I could do Zap 1:Call center uses airtable form with lead informationZapier creates a google event with relevant lead information in itI manually add a closer based off location and availabilityZap 2After google event ends, zapier sends an email to the closers email asking how the proposal wentThe issue here is that if I create an event with two guests (lead and closer), I can't send an email to ONLY the closer.If I could make a custom property titled closer, I could, but that doesnt seem possible with Google Calendar.Just typing this out, has made me think of a less than ideal situation where I create two google events, one for the closer and one for the lead, though I'd rather not do that.Any ideas on how I can do this?Also I use Pipedrive CRM for myself if there were a way to create a follow up after an

1
AndrewJDavison_Luhhu
4 years ago
B
bumpybox
asked in How Do I

How to only email once on a Twitter search mention?

Hey,I have setup a search mention on Twitter trigger, that emails us. But we get multiple emails whenever there is a search mention.Is there a way to only email once per search mention?

4
Danvers
4 years ago
J
June
asked in How Do I

How do I transfer leads been sent to my outlook to my crm (Hubspot)

Is there a way to transfer leads that are emailed to me, in the body of an email to hubspot CRM?

1
Bryan_from_workload
4 years ago
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