Do you mean that you’ve had these options turned off…
… and even when your Zap is turned on, it doesn’t trigger properly?
@nicksimard Thanks for your reply. Correct. I have those two options turned off. The only time a video has been downloaded to Drive is when I go to a video that has already been recorded and select “Viewers can download” (from the options shown on the screen above). Then I test the zap, and it works. Otherwise, an HTML file is downloaded if I don’t select “Viewers can download” before a test. It’s also an HTML file that’s downloaded if the zap is triggered. This happens with or without file extension added.
I asked a Zoom representative if it’s possible to set a default “Viewers can download,” but it isn’t currently a feature. However, if others are able to download to Google Drive already, there must be a way.