Connecting with Kaizala's webhooks

Question

Hello friends,

I've been trying to setup Kaizala's webhook with Zapier. The problem that I've got is that in order to subscribe an URL, the webhook sends (POST) and expects to receive (GET) a token, and I have not been able to do that double function on my Zap. I've been trying that by using Catch Raw Hook and Catch Hook functions.

The response I get on Kaizala's side is this:

{ "message": "Callback URL couldn't be validated. Validation Token in response does not match. Expected = 3482368, received = {\"request_id\": \"5e56d785-bd0c-443f-b2d3-74665f5e9aXX\", \"id\": \"0de1df38-73bc-4925-9c3c-9d18b5cb8fXX\", \"status\": \"success\", \"attempt\": \"5e56d785-bd0c-443f-b2d3-74665f5e9aXX\"}", "errorCode": "InvalidParameters", "errorCategoryKey": "InvalidParametersException"}

Any suggestions??

Thanks

Best answer by ikbelkirasan

Hi @AndrewJDavison_Luhhu and @Linderman

Unfortunately, even in a hook trigger in a custom Zapier app, it's not possible to handle the GET request that Kaizala sends for the verification, because Zapier responds immediately to any requests to the webhook URL that was generated the same way as the built-in webhooks.

View original

ikbelkirasan · Accepted Answer

Hi @AndrewJDavison_Luhhu and @Linderman

Unfortunately, even in a hook trigger in a custom Zapier app, it's not possible to handle the GET request that Kaizala sends for the verification, because Zapier responds immediately to any requests to the webhook URL that was generated the same way as the built-in webhooks.

AndrewJDavison_Luhhu · Answer

Hi @Linderman

The reference to a "Callback URL" makes me thing you're trying to use the OAuth authentication method? If so, that's not supported with webhook calls.

You can try creating a custom integration in the Zapier platform: https://zapier.com/platform

I'm also tagging @ikbelkirasan as he knows more on this.

Connecting with Kaizala's webhooks

2 replies

Useful links

Code of conduct

Using the Community

Community expectations

Useful links

Code of conduct

Using the Community

Community expectations

Related topics

Webhook URL Validationicon

Connecting a Webhook to PTD to set up a clienticon

Webhook "400: Bad Request" connecting to Discordicon

Passing url data in Webhook - Connecting Notion to Perplexityicon

Help connecting Gravity Forms -> (Post) Webhooks -> Google Big Queryicon

Popular Tags

Sign up

Use your Zapier credentials

Log in to the Community

Use your Zapier credentials

Scanning file for viruses.

This file cannot be downloaded