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My .pdf attachments are getting corrupted after moving them to my Parser inbox from my email.

  • 31 May 2022
  • 2 replies
  • 28 views

Userlevel 2

Hello, 

 

I have an email sent to my zapier parser box, that email has a .pdf attachment. There has been no issue with this for several months but as of just recently, the .pdf that zapier moves into the destination is corrupted and only 1KB in size. Is any one else experiencing this issue? Does any one know of a fix? 

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Best answer by christina.d 3 June 2022, 04:01

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2 replies

Userlevel 7
Badge +14

Hi @James89985 

Good question.

Might be best to open a ticket with Zapier Support for further assistance troubleshooting this issue: https://zapier.com/app/get-help

Userlevel 7
Badge +9

Hi there, @James89985! I wanted to reach out and see if you were still experiencing this?


There was a bug recently with Email Parser but it was marked resolved yesterday. Here’s the related topic with more info I’d recommend checking out:
 

Keep us posted, we definitely want to help!