Question

Email Parser to DotDigital

  • 4 August 2021
  • 3 replies
  • 32 views

We set up email parser but the data is not going to DotDigital. Not sure why. We have set up 10 email parser all of them are working except for one. I don't know what is wrong with it.


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3 replies

Userlevel 7
Badge +14

Hi @Jhay08 

Can you please be more descriptive as to the issue you are having with the 1 email parser?

The email address is not being forwarded to our addressbook in our dotdigital account. The email address of our company zapier account is [REMOVED BY MODERATOR] and the email parser forwarding email is [REMOVED BY MODERATOR]. The zap that I am referring to is named "LA AAOO Members".

 

Personal information has been removed from this post by a moderator. Please remember that the Zapier Community is a public forum, do not include any private or personal information in your posts. 

Userlevel 7
Badge +14

@Jhay08 

Have you checked your Zap Runs history details for possible errors? https://zapier.com/app/history/