Best answer

Cannot connect Zapier Email Parser

  • 14 December 2020
  • 1 reply
  • 144 views

Hi,

 

when I’m trying to connect Email parser by Zapier where I already have an account (the same as my Zapier one) I’m getting this error

 

We hit an error adding your new account

authentication failed: The app returned "Your API Credentials do not appear to be valid.".

  1. Make sure you click "Allow" or "Accept" on the permission popup
  2. Double check your Account has the correct permissions
  3. Check out our help docs for more information
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Best answer by Troy Tessalone 14 December 2020, 16:36

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1 reply

Userlevel 7
Badge +14

If you are still having this issue, then I suggest opening a ticket with Zapier Support here: https://zapier.com/help