Zoom to Zapier Webhooks Not Validating

Hi @FJ-Devs 

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Troy Tessalone wrote:

Hi @FJ-Devs 

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Odd. Hopefully second time’s a charm!

Hi @FJ-Devs 

Have you reviewed the Zoom help articles?

https://devsupport.zoom.us/hc/en-us/articles/13352207117581-Updated-Webhook-Validation-and-Verification-Processes

I’ve seen that link, but how does that work in a no code situation on Zapier? (Or any other no code platform for that matter.)

Zoom states that the endpoint must:

• Be a publicly accessible https endpoint url that supports TLSv1.2+ with a valid certificate chain issued by a Certificate Authority (CA).
• Be able to accept HTTP POST requests.
• Be able to respond with a 200 or 204 HTTP Status Code.

But I don’t have any control over that from Zapier’s side do I? And how would I know what the actual issue is when all that’s returned on Zoom’s side is simply that the authorization failed?

EDIT: Let me try one more thing. My validation method may have a mistake in it.
 

@FJ-Devs

I think this is more of the real issue:

Zap webhooks don’t allow you to control the response.

https://developers.zoom.us/docs/api/rest/webhook-reference/#verify-webhook-events

Well that explains why I’m hitting a dead-end with trying to get this to work!

So… does that mean Zoom no longer plays nice with Zapier? (Or Make, or Parabola, or etc...)

I have a direct question in to Zoom as well in regards to this on the Make platform (similar to Zapier), and if that bears any fruit, I’ll report back.

I need to think on this one for a bit on what makes sense going forward. Appreciate you helping me through this!

@FJ-Devs 

When I tried using Zoom Webhooks years ago this same requirement existed.

Unless you use the existing Zoom Zap triggers.

Hey @FJ-Devs - I’m in the same boat. Will you report back if you find out any new information?

I have Zap from May 2022 that’s still working (Webhook for all Zoom registrants/attendees) but I haven’t touched it since. I’m trying to figure out how to deal with the change come Feb 2024. 

Thx

@SUN staff 

I’m pushing Zoom’s support to get back to me. It’s been sitting with them for over 2 weeks and all I’ve heard so far was they bumped the request up a tier for someone to look at. Not sure what that means, but if/when I hear back, I’ll update. Thanks!
 

@SUN staff  Sorry for the belated reply. As of Dec 2023, it appears is not possible to do the Challenge Response Check in Zapier or Make/Integromat.  (That could always change in the future.)

In the meantime, with the help of another forum member over at Zoom, I found that it IS possible in Pipedream, but it’s a bummer to have to use a different platform. See here:

https://devforum.zoom.us/t/zapier-and-new-webhook-authentication/88833/12