Zaps no longer fire after Squarespace updated order confirmation page

  • 20 February 2023
  • 1 reply



I had web hooks firing on an order confirmation page in Squarespace in order to direct user data to Mailchimp. Since Squarespace changed the order confirmation page to a new Order status page, I migrated the code but the zaps no longer fire. I can see them in the code, there’s no obvious reason they would no longer fire but, nothing. Does anyone have any insight as to how to trouble shoot this?

1 reply

Userlevel 7
Badge +14

Hi @kellyhutsbydesigns 

Good question.

We’d need more context about how the webhook is configured to fire.

Please provide screenshots.