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Question

Zaps no longer fire after Squarespace updated order confirmation page

  • February 20, 2023
  • 1 reply
  • 20 views
kellyhutsbydesigns

Hi.

 

I had web hooks firing on an order confirmation page in Squarespace in order to direct user data to Mailchimp. Since Squarespace changed the order confirmation page to a new Order status page, I migrated the code but the zaps no longer fire. I can see them in the code, there’s no obvious reason they would no longer fire but, nothing. Does anyone have any insight as to how to trouble shoot this?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • February 20, 2023

Hi @kellyhutsbydesigns 

Good question.

We’d need more context about how the webhook is configured to fire.

Please provide screenshots.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
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