Skip to main content
Best answer

Zapier Webhook to DocuSign


Forum|alt.badge.img

OK, I've got a test of a document from Zapier to being signed by a user on Docusign working. I've got a webhook URI that takes a POST call and returns some fields.

The next step is to get the webhook sending to Zapier. I can't find documentation anywhere as to what the field in the call should be of how to attach a Word document.

Anyone got pointers to the relevant docs or HOWTO?

Ta,

Best answer by davehodgBest answer by davehodg

No. Zapier webhook with document to DocuSign. And I’ve read two/three of those docs.

View original
Did this topic help you find an answer to your question?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

18 replies

Troy Tessalone
Forum|alt.badge.img+14

Hi @davehodg 

Do you mean send a webhook from DocuSign to Zapier to trigger a Zap?

Webhooks Zap app help article: https://zapier.com/apps/webhook/help

DocuSign Webhooks: https://developers.docusign.com/platform/webhooks/

Using Files in Zaps: https://zapier.com/help/create/basics/send-files-in-zaps


Forum|alt.badge.img
  • Author
  • Beginner
  • 21 replies
  • Answer
  • August 24, 2021

No. Zapier webhook with document to DocuSign. And I’ve read two/three of those docs.


Troy Tessalone
Forum|alt.badge.img+14

@davehodg 

Perhaps post screenshots of how your Zap steps are currently configured for us to evaluate and advise, thanks.


Forum|alt.badge.img
  • Author
  • Beginner
  • 21 replies
  • August 24, 2021

 

I have sent a document to DocuSign from Zapier in a test mode. I now need to know how to exercise the above URL to send a document from my command line.

 

Thanks,

 

 

 

 


Forum|alt.badge.img
  • Author
  • Beginner
  • 21 replies
  • August 24, 2021

Never mind. Zapier was caching data I’d updated in Google.


Troy Tessalone
Forum|alt.badge.img+14

@davehodg 

TIP: Best to include a timestamp in any API request to break caching.


Forum|alt.badge.img
  • Author
  • Beginner
  • 21 replies
  • August 24, 2021

Excellent words. What do they mean?


Troy Tessalone
Forum|alt.badge.img+14

@davehodg 

You mentioned caching and including a timestamp when the API call is made will always be a unique value to help with cache busting.


Forum|alt.badge.img
  • Author
  • Beginner
  • 21 replies
  • August 24, 2021

I’m currently going Google Sheets to Docusign. How do I put a timestamp in that?

And tell me more about manually using a webhook to send to DocuSign...


Troy Tessalone
Forum|alt.badge.img+14

@davehodg 

To be honest, now I’m confused on what you are trying to configure with your Zap, as you’ve mentioned, GSheets, DocuSign, Webhooks, and files.

Perhaps you can write out your desired workflow in this format.

Zap Steps

  1. Trigger: [APP] - [EVENT]
  2. Action: [APP] - [EVENT]

Forum|alt.badge.img
  • Author
  • Beginner
  • 21 replies
  • August 24, 2021

I want a webhook to send a document to DocuSign for signing.

I reverted to Google sheets to demonstrate that something like that was possible. It is, sort of.


Troy Tessalone
Forum|alt.badge.img+14

@davehodg

What app would be sending the webhook to Zapier?

Perhaps I should clarify about the Webhooks Zap app.

The Webhooks Zap app can be used as a Zap trigger step or as a Zap action step.

Generally when used as a Zap trigger step, that means receiving a payload of data from another app.

Generally when used as a Zap action step, that means leveraging an app’s API to make a request to an endpoint.

 

If you’re using the Webhooks POST method, that has a field for a file.

 


Forum|alt.badge.img
  • Author
  • Beginner
  • 21 replies
  • August 25, 2021
  1. Our web app. As I exaplined to Zapier support that means our app isn’t public,
     
  2. It’s the format of this payload I’m trying to find. Thanks for the screenshot but it doesn’t help me get to the docs,

Troy Tessalone
Forum|alt.badge.img+14

cc: @ikbelkirasan, @CraigNet3 Can you help?


Forum|alt.badge.img
  • Author
  • Beginner
  • 21 replies
  • August 25, 2021

I made a Google sheets to DocuSign zap, which worked.

Oddly, I’m not seeing anything in “Zap History”. Should I be seeing anything there?

 


Forum|alt.badge.img
  • Author
  • Beginner
  • 21 replies
  • August 25, 2021

OK, now I see that a Google->DocuSign zap happened.


Forum|alt.badge.img
  • Author
  • Beginner
  • 21 replies
  • August 25, 2021

 

I appear to have triggered a zap! However, there’s no meaningful content and it’s using the document in the template.

So how to I get meaningful data uploaded to Zapier?


Forum|alt.badge.img
  • Author
  • Beginner
  • 21 replies
  • August 31, 2021

I now have some code that allegedly send a document, but it only triggers a template to be signed and refers to me as “Joe Bloggs”.

What does well-formed JSON look like?